Shopee
Shopee

Customer Operations Quality Assurance (based in Yogyakarta)  

Shopee

 
  • Yogyakarta, Indonesia
    Yogyakarta, DI Yogyakarta, Indonesia
    Yogyakarta
    DI Yogyakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 3 years ago

2020-12-31T17:00:00+00:00
Job closed.

Job Description

  • Evaluate employees' job performance and recommend action
  • Achieve qualitative call monitoring & scoring goals as established
  • Provide reports related to a quality score of all agents on an ongoing basis (daily, weekly, monthly)

Minimum Qualifications

  • Good team player with positive attitude and eagerness to learn
  • Minimum 1-year experience as QA within Customer Service Area
  • Driven and motivated
  • Excellent communication capability
  • Strong analytical and problem-solving skills
  • Willing to be placed in the Yogyakarta area

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Yogyakarta, DI Yogyakarta, Indonesia
Industry
E-Commerce
Vacancy
1 opening
Website
https://shopee.co.id/

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About Shopee

Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities. Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce. Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.

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