Shopee PH
Shopee PH

Corporate IT Helpdesk Engineer  

Shopee PH

  • Taguig, Philippines
    15th, 15th Floor, Asian Century Center, BGC, Taguig, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-06-19T08:05:25.224660+00:00
Job closed.

Job Description

IT Helpdesk Engineer provide first level desktop support to our staff. As a part of the team, you will help staff to troubleshoot IT problems, manage IT systems and assets. Moreover, you will strive to provide an excellent user experience for our staff.


Job Description:
• Provide day-to-day support to ensure the smooth running of the computers, network
devices, printers as well as end users’ requirements
• Troubleshoot and resolve application issues, maintain and update technical support
documentation
• Handle asset management, maintain inventory and liaise with vendors
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled
server backups

Minimum Qualifications

• Diploma or degree in computer sciences, information technology or related discipline

• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)

• Hands-on experience in Windows server administration and basic knowledge in Linux

server administration

• Understanding of TCP/IP, IP addressing and LAN Technology including switching and

routing fundamentals

• Strong analytical and troubleshooting skills

• Competent at documenting standard/applications operating procedures

• Good interpersonal and communications skills to interact effectively at all levels

• Ability to cover after-office hours and weekend support if there are any infrastructure

issues

• Excellent problem-solving skills;

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
15th Floor, Asian Century Center, BGC, Taguig
Industry
E-Commerce
Vacancy
1 opening
Website
https://careers.shopee.ph/

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About Shopee PH

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

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