Customer Relations Management Associate
SEO Hacker
- Parañaque, PhilippinesParañaque, Metro Manila, Philippines, 3F, C&C Building, Aguirre Ave., BF, Paranaque, 1720 Metro ManilaParañaqueMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
The CRM Associate’s responsibilities include looking into the client/s CRM, coordinating with the client for the annual/quarterly marketing plan and email approvals, brainstorming and creating email marketing campaigns, creating and checking email workflows, and sending monthly reports on CRM ROI. Ultimately, you’ll deliver quality email campaigns that will convert leads to customers.
If you’re experienced with crafting converting emails and enjoy managing projects, we’d like to meet you.
- Analyze client CRM.
- Claim ownership and responsibility over email marketing campaigns.
- Brainstorm and create various workflows (welcome, nurture, etc.).
- Coordinate with client/s and our Account Manager/s for marketing plans, approvals, and ad hoc tasks.
- Conduct market research to better understand the client/s’ audience.
- Swiftly update Account Manager/s for any issues regarding client CRM.
- Send monthly reports on email marketing performance including ROI.
- Convert leads into loyal customers.
Minimum Qualifications
What the Ideal Candidate will have
- Motivated, willing to sacrifice, and has the hunger and humility to learn.
- Basic understanding of email marketing and customer relationship management.
- Tech-savvy and knows his or her way around the internet.
- Possesses strategic and critical thinking skills.
- Excellent written and verbal communication skills (email, phone, etc.).
- Experience with various CRM platforms is a big plus.
- Experience with market research is a big plus.
- Not afraid to take on challenges and is always looking for growth.
- Beginner’s mindset – always a student despite having experience in the industry.
What Winning as a CRM Associate Looks Like
- Creation and monitoring of automated email workflows.
- Creation and monitoring of email marketing campaigns.
- Emails are sent in a timely manner.
- Successful coordination with client/s and Account Manager/s for marketing campaigns.
- Email lists will be segmented and maximized.
- ROI negotiated with clients are consistently met.
- Content is revised within the deadline whenever client/s would request changes.
Perks and Benefits
- Work from Home
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Relocation Assistance
- Paid Holidays
- Paid Vacation Leave
Required Skills
- Brand Management
- Communication Skills
- Customer Research
- Content Marketing
Preferred Courses
- Advertising & Public Relations
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 3F, C&C Building, Aguirre Ave., BF, Paranaque, 1720 Metro Manila
About SEO Hacker
Company Background
SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer.
About Us
SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online.
We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing.
Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.
Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.
Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.