Store Manager  

JOB SUMMARY

This job is responsible for assisting the Store Management in ensuring that the store business unit operates efficiently, effectively and profitability.

DETAILED RESPONSIBILITIES:

1. Ensures that the highest possible standards on food quality, guest service, cleanliness, in accordance with the standards set forth in the cafe system in achieved during the shift.
2. Supervises the crew ensuring the optimum use of all resources allocated to the outlet. Implements proper control procedure during the shift.
3. Assists in objectively evaluating the performance of the staff.
4. Assists in establishing the proper working atmosphere in the shift ensuring that proper harmonious relationship is achieved and maintained during the shift.
5. Provides the Store Management Team feedback on all matters that affect store operations.
6. Assists the Cafe Manager in the development of the Store Marketing programs to boosts sales and implements them properly.
7. Minimize and control all store costs.
8. Develops action plans for his/her assigned Key Result Areas (KRAs) and submits them to the Cafe Manager/Area Manager for notation and approval.
9. Trains and supervises the staff.

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Guest-service oriented