Customer Support
Sarisuki Stores Inc.
- Muntinlupa, PhilippinesTunasan, Muntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
2024-07-09T06:20:52.068160+00:00
Job closed.
Job Description
- Provide customer support to customers
- Build and maintain good relationships and community building efforts with customers
- Guiding our customers in using the mobile application, with a primary focus on after-sales support services
- Manage product and service enquiries and any customer issues arising from our customers
- Provide quality customer support (24/7) through Live Chat, Voice, and Digital channels for our customers
- Answering queries of our customers via Email, Chat, Outbound, Virtual Call, or Face-to-Face
- Any possible tasks provided by the Manager related to given main tasks
Minimum Qualifications
- At least 1-3 years working experience in Customer Service (Required) (BPO Experience is a plus)
- Experience in Outbound/Cold calling, Email, or Chat (Preferred)
- Proficiency in using Microsoft and GSuite products such as Excel, Google Sheets, Google Docs etc; (Preferred)
- Excellent verbal/written communication skills in both English and Filipino (required)
- Flexible and capable of switching from multiple different tasks depending on the need
- Can thrive under minimal supervision
- Willing to work within Metro Manila
- Amenable to work in shifting schedule
- Willing to do overtime if needed
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Tunasan, Muntinlupa, National Capital Region, Philippines
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About Sarisuki Stores Inc.
SariSuki was founded in 2020 as a response to the COVID pandemic and part of the founders’ mission of empowering communities around the country.
We strive to offer supermarket-quality products at wet market prices while helping others make a decent living. We provide local communities fresh groceries and everyday needs through our Ka-Sari community leaders.
All over the country, community sellers started providing the needs of their neighborhood. Inspired by this amazing collective behavior, the team at SariSuki found that this was an actual business model in countries like China and Indonesia - Community Group Buying.