VMWare/Nutanix Technical Leader  

PRIMARY RESPONSIBILITIES:

1. Technical Consulting Services (architecture & design)

a. Providing subject matter expertise in the form of non-functional requirements to projects and strategic virtualization initiatives

b. Attending to ongoing compliance requirements - advise on Virtual Infrastructure related security fixes, identification and treatment of platform risks, etc

c. Able to design and influence Architect team on virtual platform key decisions

d. Good knowledge on out of box solutions like Nutanix

e. Work with vendors and provide Road Map strategy for all virtual platforms

2. Functional/Operational Enhancement

a. Pro-active in ensuring stability, response time and operational consistency over the Virtual Infrastructures

b. Contribute to continuous-improvement cycle for all functional/operational matters relating to all Virtual Platform, including;

c. Process automation

d. ITIL disciplines

e. Technical & process solutions for complex operational scenarios

f. Working closely with partner teams (Systems, Network and Security) to deliver best-of-breed customer service outcomes.

3. Support

a. Senior escalation point for all virtualization-related technical matters globally

b. Lead all the problem records of Virtual Platforms and own them till resolution

c. Provide Life Cycle Management Strategy for all Virtual Platforms ( VMware/Nutanix etc., )

d. Prepare Baseline Matrix ( Firmware & Device Drivers ) for all virtual Platforms

e. Initiate Service Improvement programs

SECONDARY RESPONSIBILITIES:

1. Participate to the search and qualification of related virtual solutions such as monitoring/management/administration tools.

2.Provide monthly reports on activity, quality and performance of these System Infrastructures.

3. Ensure appropriate documentation, including procedures for the Operations departments

Behavior Abilities:

1. 10 years experience in infrastructure, 5+ years of experience in virtualization (VMware ESXi), layer 2/3 networking, and storage analysis and troubleshooting

2. Self motivated, eager to learn in the IT profession

3. Team player must be able to work with people within and outside of the IT department.

4. Customer service oriented

5. Excellent communication skills, verbal and written. English speaking mandatory

6. Ability to analyze and synthesize situations and understand the business constraints

7. Willing to do some traveling

Technical Environment:

● VMWare (Enterprise and EnterprisePlus)

● Nutanix NOS

● Hardware: Dell servers XC720, XC730, R7xx

● OS: W2K3 to W2K12R2 - Linux RHEL 5.x/6.x/7.x

● Ticketing et CMDB CA Service Desk Manager

PRIMARY TECHNICAL ABILITIES:

1.Deep technical subject matter expertise and practical experience in the following VMware technologies:

a. Minimum VCP qualified (5.x or above)

b. ESX, vSphere, vCenter

c. VMWare ‘enterprise’ feature-set (DRS & HA)

d. vCenter Operation Manager

e. Site Recovery Manager (Latest version)

2. Deep technical subject matter expertise and practical experience in the following Nutanix technologies:

a. NOS

b. Nutanix Cluster Configuration and Operations

c. Controller Virtual Machine operations

d. Using Nutanix Command Line

e. Nutanix NFS

3. Experience automating virtual infrastructure operations

4. Experienced on System Administration in Windows Server Operating Systems and Linux Red Hat

5. Experience as a senior support resource in a large enterprise environment

SECONDARY TECHNICAL ABILITIES:

Good knowledge on other virtualization technologies like Microsoft Hyper-V, Citrix XenServer

Knowledge in Network configuration with Nexus switches

Experience with complex software packaging, delivery and maintenance

Experience with cloud technologies such as AWS

Experience with configuration management tools such as Ansible, Puppet, Chef, etc.

Experience with Docker

Experience with DevOps environment

Knowledge in ITIL framework