RBT Consulting Corporation
RBT Consulting Corporation

Operational Excellence Specialist  

RBT Consulting Corporation

 
  • Makati, Philippines
    , 9/F Jafer Place Building Eisenhower Street Greenhills, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 6 years ago

2018-01-30T16:00:00+00:00
Job closed.

Job Description

OVERALL PURPOSE OF JOB

The Operational Excellence Specialist shall be responsible in driving continuous improvement culture in in the company office in Manila, and maybe extended to Singapore office, where employees shall be encouraged to identify and address improvement opportunities. The Operational Excellence Specialist shall also be responsible in leading or facilitating major improvement projects across both Manila and Singapore offices. Depending on current business need, the OE specialist may also be required to support business process migration activities.

FUNCTIONS AND RESPONSIBILITIES

  1. Partnering with the Operational Excellence Manager and Functional Managers to establish review process improvement strategy for the company.
  2. Help the executive management map and define relevant business processes, including the various system used by the company, and institute appropriate controls wherever deemed necessary ensuring the company's quality standards are maintained.
  3. Implement process improvement initiatives, optimizing process efficiency through introduction of productivity metrics and lead time to cycle completion and process project governance.
  4. Provide support to the company's managers in establishing Service Level Agreements and KPI’s where necessary. Ensuring same is measured and reported to functional managers in the company.
  5. Depending on current business need, he/she may be tasked to support activities related to business process transition.
  6. Drive best practice and information sharing.
  7. Establish and communicate relevant authority/communication matrix relative to day-to-day process management.
  8. Maintain regular communication with the key business partners with specific focus on risk areas and road blocks impacting the performance.
  9. To create a climate for the effective development and engagement of staff.
  10. To support Singapore and Manila management team.

Minimum Qualifications

EDUCATION AND QUALIFICATION

  1. Graduate of Business, Engineering or any related course
  2. Background in Accounting system
  3. Highly motivated, structured and quality driven individual who in parallel possesses strong initiative, excellent interpersonal skills
  4. Demonstrates team collaboration and team spirit
  5. Good command in English – oral and written skills
  6. Knowledge of Lean Six Sigma (at least trained but certified is preferred)
  7. Knowledge of Project Management
  8. Knowledge in Macro-programming or Automations will be a strong advantage

EXPERIENCE

  1. At least 3 years of related experience from a shared services company or BPO
  2. Business process improvement direct experience
  3. Has conducted/facilitated trainings especially in process improvement

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
unit 703, 7th Floor, 6762 National Life Insurance Building Ayala Avenue, Makati, Metro Manila, Philippines
Industry
HR Consulting
Vacancy
4 openings
Website
http://rbt-consulting.com/

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About RBT Consulting Corporation

RBT Consulting Corporation, is an end-to-end Human Resources Consulting company. We deal with all services relating to Human Resources, from Executive Search, HR and Payroll Outsourcing and Human Resources Information System (HRIS). RBT Consulting Corporation, is a member of Sagesoft Solutions Inc. Group of Companies, a dynamic group of companies who are in to IT Infrastructure, open sources systems and lately, ventured into payment gateways and financial services. RBT Consulting Corporation's main focus is on the development are productivity oriented solutions and high impact HR services ranging from HR System Development and implementation to organization development consulting. We also cater to outsourced HR services, payroll and talent search and placement. Our Human Resource Information System is powered by RBT Software which is used by more than a hundred clients located in the Philippines, USA, France, Australia and Spain.

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