Customer Service Representative | Laguna / Alabang
RBT Consulting Corporation
- Biñan, PhilippinesN Science Ave, Biñan, Laguna, PhilippinesBiñanCalabarzonPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-06-30T16:00:00+00:00Job closed.
Job Description
- Assist customers with their existing orders.
- Maintain a high degree of customer service for all support queries and adhere to all service management principles.
- Consistently log, tag, track, resolve, and close simple to mid-stream queries to the satisfaction of the customers.
- Update documentation such as calls received and type of resolution given to a client.
- Comply with the Company’s policies and procedures, including information security.
Minimum Qualifications
A. Education:
- Bachelor’s or College degree.
B. Experience
- Has at least 6 months customer service experience.
- Exposure in dealing and talking with end customers.
C. Skills
- Organized and able to set priorities.
- Strong interpersonal skills and ability to deal effectively in a team environment.
- Ability to grasp system information and technical functions and ability to explain them into layman terms/words for easy understanding of end-customers.
- Strong verbal and written communication skills.
- Ability to organize, prioritize and schedule work assignments.
**Willing to be assigned in Laguna or Alabang.
Perks and Benefits
Paid Holidays
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Free Lunch or Snacks
Other
Free shuttle
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Biñan, Laguna, Philippines/Alabang
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About RBT Consulting Corporation
RBT Consulting Corporation, is an end-to-end Human Resources Consulting company.
We deal with all services relating to Human Resources, from Executive Search, HR and Payroll Outsourcing and Human Resources Information System (HRIS).
RBT Consulting Corporation, is a member of Sagesoft Solutions Inc. Group of Companies, a dynamic group of companies who are in to IT Infrastructure, open sources systems and lately, ventured into payment gateways and financial services.
RBT Consulting Corporation's main focus is on the development are productivity oriented solutions and high impact HR services ranging from HR System Development and implementation to organization development consulting. We also cater to outsourced HR services, payroll and talent search and placement.
Our Human Resource Information System is powered by RBT Software which is used by more than a hundred clients located in the Philippines, USA, France, Australia and Spain.