RBT Consulting Corporation
RBT Consulting Corporation

Voice and Network Administrator | Alabang  

RBT Consulting Corporation

 
  • Muntinlupa, Philippines
    Muntinlupa, Metro Manila, Philippines
    Muntinlupa
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-09-04T03:16:04.105149+00:00
Job closed.

Job Description

  • Participate in the administration and maintenance of the monitoring and management system: respond to alerts, monitor dashboard, periodic system review, etc.
  • Responds to escalated alerts and provides technical support for Voice Infrastructure services to ensure that service level agreements are met and incidents are appropriately addressed and communicated or escalated to management and vendors.
  • Creates, submits, and manages change requests and asset management updates to ensure timely completion and accurate record keeping.
  • Manage LANs, WANs, wireless networks, including routers, switches, firewalls, wireless controllers, Access Points, IPPBX and other hardware.
  • Maximise network availability and performance through monitoring, troubleshooting network problems, outages and scheduling upgrades.
  • Secure network system by establishing and enforcing global access control policies.
  • Investigate, troubleshoot and resolve hardware, database and software problems at the system and component level, utilizing a variety of testing routines, tools and equipment.
  • Assess potential VoIP equipment and software for performance, reliability, maintenance problems, cost, ease of use, and user satisfaction.
  • Serves as a technical resource on voice systems to management and staff; participates in and/or provides training as requested related to the IT equipment and software.
  • Repairs or replaces defective equipment and installs new equipment in voice systems; coordinates the maintenance and modification of systems by initiating service calls to vendors and monitoring their work.

Minimum Qualifications

  • Minimum 3 years of experience in Voice and Network
  • Excellent communication skills, verbal and written. English speaking mandatory
  • Technical documentation and coaching skills.
  • Awareness of Enterprise IT change management.
  • Attention to detail.
  • Self motivated, eager to learn in the IT profession
  • Experience in International scope
  • Team player must be able to work with people within and outside of the IT department.
  • Customer service oriented
  • Ability to analyze and synthesize situations and understand the business constraints
  • Willing to do some traveling
  • Experienced in delivering and supporting key Network and Voice technologies
  • Experienced in supporting a Global Network/Voice Infrastructure environment.
  • Experienced in working with different infrastructure technologies- This could include any of the following: Cisco, VOIP PBX, PALO ALTO, DNS, Loadbalancers, Scripting
  • Demonstrate excellent troubleshooting skills to investigate, diagnose, and rectify issues relating to the key technologies.
  • Experience in Scripting (Automation)
  • Experience in Cloud technologies
  • Knowledge in ITIL framework

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
0
Office Address
Muntinlupa, Metro Manila, Philippines
Industry
HR Consulting
Vacancy
1 opening
Website
http://rbt-consulting.com/

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About RBT Consulting Corporation

RBT Consulting Corporation, is an end-to-end Human Resources Consulting company. We deal with all services relating to Human Resources, from Executive Search, HR and Payroll Outsourcing and Human Resources Information System (HRIS). RBT Consulting Corporation, is a member of Sagesoft Solutions Inc. Group of Companies, a dynamic group of companies who are in to IT Infrastructure, open sources systems and lately, ventured into payment gateways and financial services. RBT Consulting Corporation's main focus is on the development are productivity oriented solutions and high impact HR services ranging from HR System Development and implementation to organization development consulting. We also cater to outsourced HR services, payroll and talent search and placement. Our Human Resource Information System is powered by RBT Software which is used by more than a hundred clients located in the Philippines, USA, France, Australia and Spain.

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