Renewal Specialist, CUSIP
S&P Global Philippines, Inc.
- Makati, Philippines6750 Office Drive , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Responsibilities:
- Tracking and vetting Authorized Data Vendor leads to expand existing / generate new business.
- Maintain a list of all Authorized Data Vendors, along with the reporting requirements in order to: (1) perform initial reach out to advise of the contractual reporting requirements; (2) follow-up with Authorized Data Vendors that are behind on reporting Level 2 Display Usage; and (3) follow up with Authorized Data Vendors that are delinquent on providing their post-authorization lists.
- Provide assistance with the Compliance Program, such as drafting Usage Review Notice Letters, compiling the Authorized Data Vendor information and assisting Core Compliance Review Group with any ad hoc inquiries.
- Send Acknowledgement of Cancellation Letters and follow-up with clients to ensure signed letters are returned.
- Track the historical terminations and compare with all future Authorized Data Vendor bulk lists to ensure all Authorized Data Vendors are complying.
- Assist with sensitive Authorized Data Vendors by generating a custom shut-off notice.
- Completes other assignments as required and/or assigned
- Work with internal stakeholders to transition the management of the Master Lead Template.
- Identify existing accounts for expansion, which may have limited licenses (e.g. Single Source, Limited Asset Class).
Minimum Qualifications
What We’re Looking For:
Basic Qualifications:
- Proficient in Microsoft Excel.
- Must have excellent oral and written communication skills.
- Well-organized, detail-oriented, and capable of multitasking efficiently.
- Excellent interpersonal skills to correspond by phone and email with key and senior level internal/external clients and/or counterparts.
- Must be willing to work in Makati.
- Willing to work in a night shift schedule.
Preferred Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in any field.
- At least 2 years of experience specializing in customer service, research, lead generation, and related roles.
- Experience in using Salesforce CRM is an advantage.
Perks and Benefits
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- Salesforce
- Attention to Detail
- Microsoft / MS Excel
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 6750 Office Drive , Makati, Metro Manila, Philippines
About S&P Global Philippines, Inc.
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. The Company’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. S&P Global has approximately, 20,000 employees in 31 countries.