Commercial Contract Support Administrator |Order Management
S&P Global Philippines, Inc.
- Pasig, PhilippinesFrontera Drive , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-09-20T16:00:00+00:00Job closed.
Job Description
What’s in it for you: Contract Support responsibilities are to provide assistance to sales with data entry and administrative activities supporting the up-front new sale and renewal management process. Ensure the timely and accurate processing of contracts post client acceptance of commercial proposal.
Responsibilities:
- Perform contract data entry into SFDC for Platts quote creation of large subscriptions and manage opportunity as part of the quote process
- This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large Regional Customer & highly complex orders for order resolution
- Track status of cases to ensure smooth transaction processing from quote creation to fulfillment
- Assist sales with client resolutions to questions concerning products, billing, account/contract status, change of address, cancellation requests, refund requests, and all pertinent queries
- Provide the highest level of contract management support to Platts Sales, regularly attend Sales Pipeline planning meeting & report subscription status on key accounts both written & verbally as needed.
- Contribute to regular review, suggestions, collaboration & updating of all processes & workflows within the department
Minimum Qualifications
- Finance Experience is a must
- Microsoft Excel proficiency
- Good experience in Order Management, Order Entry role (Contract Support)
- Bachelor’s degree in Finance or Accounting
- At least 2 years of related work experience or related degree.
- Customer service experience or working in a fast-paced environment with Sales Organization
- Excellent communication, problem-solving, analytical and organizational skills
- Excellent ability to collect, analyze and summarize data and to prepare clear and concise presentations and reports within Contract Support, to Sales & other groups
- Strong data entry skills
- Willing to work in Pasig Office (Tiendesitas) under normal circumstances
- Currently a Work From Home Setup until further notice
- Flexible to work in shifting schedule (Midshift and Nightshift)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Frontera Drive, Pasig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About S&P Global Philippines, Inc.
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. The Company’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. S&P Global has approximately, 20,000 employees in 31 countries.