Associate, Platts Contract Support (Project-Based)
S&P Global Philippines, Inc.
- Pasig, Philippines, Silver City 2, Frontera Drive, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Responsibilities:
- Perform contract data entry into SFDC for Platts quote creation of large subscriptions and manage opportunity as part of the quote process
- This role is responsible for all global orders, new, amendments and renewals, with an emphasis on Global majors, Strategic Customers, Large Regional Customer & highly complex orders for order resolution
- Track status of cases to ensure smooth transaction processing from quote creation to fulfillment
- Assist sales with client resolutions to questions concerning products, billing, account/contract status, change of address, cancellation requests, refund requests, and all pertinent queries
- Provide the highest level of contract management support to Platts Sales, regularly attend Sales Pipeline planning meeting & report subscription status on key accounts both written & verbally as needed.
- Contribute to regular review, suggestions, collaboration & updating of all processes & workflows within the department
Minimum Qualifications
What We’re Looking For:
Basic Qualifications:
- Bachelor’s degree preferred
- With at least 2 years of work experience in data entry, order entry, order management, contract management, pricing or related field.
- Customer service experience or working in fast paced environment with Sales Organization
- Excellent communication, problem solving, analytical and organizational skills
- Excellent ability to collect, analyze and summarize data and to prepare clear and concise presentations and reports within Contract Support, to Sales & other groups
- Strong data entry skills
- Flexible in working schedule
Project Duration: October 2019-June 2020
Required Skills
- Salesforce
- Attention to Detail
- Billing and Invoicing
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Silver City 2, Frontera Drive, Pasig, Metro Manila, Philippines
About S&P Global Philippines, Inc.
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. The Company’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. S&P Global has approximately, 20,000 employees in 31 countries.