S&P Global Philippines, Inc.
S&P Global Philippines, Inc.

Report Associate (Proofer Support)  

S&P Global Philippines, Inc.

 
  • Pasig, Philippines
    S&P Global, Ground Floor Silver City Bldg 2 Frontera Drive Tiendesitas Pasig, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2019-04-18T16:00:00+00:00
Job closed.

Job Description

The Role: Transcripts - Proofer Support

The Impact: The Transcription Proofing Support Staff is responsible for providing direct assistance to the Proofing and Auditing team and the Independent Contractors on any concerns -- administrative, documentation, process-related.

The Career Opportunity: The Audit team is responsible for final product quality delivered to the customer through its management of the proofing and auditing functions.

The Team / The Business: The overall operation is composed of various teams performing specialized roles—voice writing, scoping, editing, proofing, and auditing.

Your Skills: Create/track/disseminate to stakeholders, for all roles, any Proofing metrics reports pertinent to any workflow. Deliver reports with metrics for all independent contractor work in proofing/auditing.


Other Role/Duties:

  • Create/track/disseminate to stakeholders, for all roles, any Proofing metrics reports pertinent to any workflow
  • Perform data analysis on the performance metrics of all roles, for all calls or at a prescribed sampling rate, to be completed after peak/during off-peak; assist with supervision of additional data analysis tasks if required during off peak
  • Transfer files to/from independent contractors (ICs) for audit/edit as required outside of the system; posting/uploading of these files to the company platform as required
  • Create/deliver reports with metrics for all independent contractor work in proofing/auditing for processing of payment
  • Perform basic and advanced Excel tasks as required (e.g., V-lookup)
  • Assist with the documentation and list management of activities for coverage by the Proofing team, both internal and external parties
  • Provide communication support for external vendors and ICs, including responding to queries and relaying information to scheduling management for file transfers
  • Liaison with Team Leaders and Production Management to handle real time workflow issues

Minimum Qualifications

Requirements

  • Bacchelor's degree or any related course
  • Excellent written and oral communication skills.
  • Ability to communicate effectively with staff, peers and upper level local management
  • Well-organized, accurate, and precise with attention to detail.
  • Proficient in researching, reporting, tracking and monitoring.
  • Ability to multi-task with multiple priorities and timeframes.
  • Work during any shift and potentially long hours.
  • Willingness and aptitude for undergoing process training and quickly learning the environment.
  • Familiarity with financial markets and business organizational vocabulary is a plus.
  • Shift schedule: Nightshift and open to shifting schedule due to the business needs
  • Office location: Tiendesitas, Pasig
  • Willing to work for nightshift

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Ground Floor Silver City Bldg 2 Frontera Drive Tiendesitas Pasig
Industry
Financial Technology
Vacancy
4 openings
Website
http://www.spglobal.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About S&P Global Philippines, Inc.

S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. The Company’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. S&P Global has approximately, 20,000 employees in 31 countries.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: