RUP Financing Corporation
RUP Financing Corporation

Collection Team Leader  

RUP Financing Corporation

  • Pasig, Philippines
    9th, One Corporate Center, Meralco Ave, Ortigas Center, Pasig, NCR, Philippines
    Pasig
    NCR
    Philippines
    Philippines
  • ₱20,000.00 - ₱40,000.00 / month
    PHP
    20000
    40000
    20000
    MONTH
  • Full timeFULL_TIME

Expired 4 years ago

2020-05-02T16:16:05.339994+00:00
Job closed.

Job Description

Responsibilities:

  • People development and alignment of goals to meet client objectives
  • Meeting attrition targets and for uplifting morale and motivation of direct reports
  • Managing the performance of a group of collection specialist and customer service representatives providing coaching and feedback, documenting results, counseling and mentoring, and delegation of work whenever necessary
  • Intraday and daily performance monitoring a group of customer service representatives/collection specialists
  • Completing client training and maintaining sufficient knowledge on all related continuous education
  • Supporting workforce required staffing levels to meet client service level requirements
  • Taking escalation of calls or requirements for supervisory assistance or support in resolving and user issues. Serves as a subject matter expert on client specific program
  • Managing team meetings and participating in operations leadership meetings
  • Communicating to collection specialist/customer service representatives any new requirements, changes, updates on all support related information as well as company information
  • Use and training of collection specialist/customer service tools related to performance monitoring and tracking
  • Assisting in resolving conflict, issues, and concerns

Minimum Qualifications

  • Preferably High School, Vocational or College/Bachelor Graduate
  • Excellent in verbal communication abilities
  • Have at least 2 to 3 yrs Experience as Collection Team Leader/ Supervisor
  • Has strong attention to detail and goal-oriented.
  • Commitment to excellent work performance.
  • Good in handling people/team

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Free Lunch or SnacksFree Lunch or Snacks
  • Paid HolidaysPaid Holidays

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Administration and Coordination
Educational Requirement
Graduated from high school
Recruiter response to application
Often
Office Address
9th flr. Octagon Center Building, San Miguel Ave, Ortigas, Pasig City.
Industry
Financial Services
Vacancy
3 openings
Website
https://facebook.com/RUP-Financing-Corporation-381713885936939

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About RUP Financing Corporation

Aiming to give a convenient Inclusive Finance service to all Filipinos, based on advanced mobile internet security technology and big-data analysis innovation. #Rapid and excellent service #Simple and no guarantee needed #Safe and transparent Credit makes life better! Looking for talents with same goal to join us, contact us now!

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