RUP Financing Corporation
RUP Financing Corporation

Customer Service Representative (CSR)  

RUP Financing Corporation

  • Pasig, Philippines
    9th, Pasig, NCR, Philippines
    Pasig
    NCR
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 3 years ago

2020-11-23T16:00:00+00:00
Job closed.

Job Description

  • Call customers with overdue accounts
  • Understand and explain benefits of repayment and credit history to customer
  • Correct customer's misunderstanding on product policies and term
  • iffuse tension from bad customer experience with the application
  • Set up payments plans and follow-up schedule.
  • Establish and maintain caring relationships with customers, determine reasons for non-payment and engage negotiations to bridge business and customer needs
  • Educate customers on consequences for late payments
  • Escalate difficult cases to Team Leader
  • Provide feedback on reasons for default to Team Leader

Minimum Qualifications

  • Applicant with BPO/Retail/Sales experience is preferred.
  • Excellent in verbal communication abilities.
  • Has a strong attention to detail and goal oriented.
  • Commitment to excellent customer service.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Sometimes
Office Address
Floor Octagon Center Building, San Miguel Avenue, Ortigas, Pasig City
Industry
Financial Services
Vacancy
50 openings
Website
https://facebook.com/RUP-Financing-Corporation-381713885936939

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About RUP Financing Corporation

Aiming to give a convenient Inclusive Finance service to all Filipinos, based on advanced mobile internet security technology and big-data analysis innovation. #Rapid and excellent service #Simple and no guarantee needed #Safe and transparent Credit makes life better! Looking for talents with same goal to join us, contact us now!

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