Collection Specialist
RUP Financing Corporation
- Pasig, PhilippinesOne Corporate Center Bldg., Meralco Avenue Corner Julia Vargas, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- ₱14,000.00 - ₱25,000.00 / monthPHP140002500014000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Call borrowers with overdue accounts. No field collection.
- Understand and explain benefits of repayment and credit history to customer
- Correct borrower's misunderstanding on product policies and term
- diffuse tension from bad borrower experience with the application
- Set up payments plans and follow-up schedule
- Establish and maintain caring relationships with customers, determine reasons for non-payment and engage negotiations to bridge business and customer needs
- Educate customers on consequences for late payments
- Escalate difficult or unusual cases to Teal Leader
- Provide feedback on reasons for default to Team Leader
Minimum Qualifications
- Applicant with Collection/BPO/Retail/Sales experience is preferred.
- Excellent in verbal communication abilities.
- Has strong attention to detail and goal-oriented.
- Commitment to excellent customer service.
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Performance Bonus
- Free Lunch or Snacks
- Paid Holidays
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- 10th Floor Octagon Center Building, San Miguel Ave, Ortigas, Pasig City.
- Industry
- Financial Services
- Vacancy
- 50 openings
About RUP Financing Corporation
Aiming to give a convenient Inclusive Finance service to all Filipinos, based on advanced mobile internet security technology and big-data analysis innovation.
#Rapid and excellent service
#Simple and no guarantee needed
#Safe and transparent
Credit makes life better!
Looking for talents with same goal to join us, contact us now!