Viyahe Philippines, Inc.
Viyahe Philippines, Inc.

Travel Assistant  

Viyahe Philippines, Inc.

 
  • Makati, Philippines
    Ground Floor, Ground Floor, 2288 Don Chino Roces Avenue Extension Makati City, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-12-30T16:00:00+00:00
Job closed.

Job Description

The Position:

We're looking for a Travel Assistant. We offer:

  • top pay
  • performance incentives and bonuses
  • fast and incomparable career growth
  • training and certification
  • healthcare card benefits
  • paid time off
  • a really cool office

..and so much more!

Responsibilities:

  • Assisting our users with all their travel concerns. This includes:
    • Making travel arrangements
    • Planning and arranging tour packages and itineraries
    • Following up with our users on their travel plans or trips and making adjustments when needed
    • Resolving scheduling conflicts and other issues related to the user's trip as they come up
    • Answering inquiries, assisting and giving recommendations on the overall trip and any documentation required for the user's trip
    • Monitors and records booking transactions and submits a daily sales report to the Team Leader
  • Reports directly to the Team Leader and collaborates with other cool peers

Minimum Qualifications

What we're looking for:

  • A thinker
  • An excellent team player
  • A hungry learner
  • A problem solver
  • A great communicator
  • A follower and a leader
  • A strong-willed person
  • A hard and persistent worker
  • A customer-centric worker
  • An open-minded peer
  • A goal-oriented and results-driven team member

Requirements:

  • Willing to work in our office in Chino Roces Avenue, Makati
  • Willing to work shifts (morning, mid, and evening)

A PLUS, but not required:

  • Well-traveled
  • Multi-tasker
  • Speed-typer
  • Good command of the English language
  • Has a background in sales
  • Has a background in chat support
  • Has a background in or is familiar with Amadeus, Sabre, Galileo GDS
  • Knows how to handle customer complaints and emergency scenarios.
  • Has more than a year of experience working in a travel agency, in an airline, in a hotel, in a tour operator agency, or in a cruise line

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Ground Floor, 2288 Don Chino Roces Avenue Extension Makati City, Makati, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
2 openings
Website
https://viyahe.com/

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About Viyahe Philippines, Inc.

Viyahe Philippines, Incorporated (Viyahe) is a software company that provides travel assistance through agent-user interaction within a mobile application. Established in 2017, Viyahe is the first fully integrated chat-based travel booking platform in South East Asia. Viyahe mobile application enables travelers to chat with live travel agents for any trip requirements, such as booking flights and accommodations, recovering lost luggage, arranging visas, planning tours, and more.

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