User Experience (UX) Researcher
Viyahe Philippines, Inc.
- Makati, Philippines2288 Chino Roces Avenue , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
At Viyahe, we value our users more than anything else. We aim to understand the people who use our product to improve the way people travel.
Our primary research ranges from UX evaluation through usability testing, A/B testing, in-depth one-on-one interviews, focus groups, and surveys.
We are looking for talented people knowledgeable in user experience design in a mobile-first ecosystem passionate with travel.
Key Responsibilities:
- Work closely with the product team to identify and report research topics.
- Work closely with user experience designers to execute recommendations.
- Work closely with the marketing team to tie-up user research with target market, customer journeys, buyer personas, etc.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth one-on-one interviews and focus group discussions.
- Conduct usability tests to identify user experience issues and room for product improvement and growth.
- Conduct A/B tests to understand user preferences and feature success.
- Interpret and analyze research results to provide meaningful and actionable recommendations.
- Influence product strategy, design, and development through extensive research and clear results.
- Be up-to-date in the latest user experience and travel trends.
Minimum Qualifications
- Bachelor in Computer Science, Human-Computer Interaction, Information Science, Psychology, or Social Science
- At least 2 years of applied product research experience
- Knowledgeable in qualitative and quantitative research methods
- Must be comfortable in planning, scoping, conducting, analyzing and communicating research.
Preferred Qualifications:
- Familiarity with the Jobs-To-Be-Done framework
- Familiarity with data tracking, and analysis
- Has worked on a mobile-first platform or company
Perks and Benefits
- Work from Home
- Housing
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Paid Vacation Leave
- Paid Holidays
- Flexitime
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 2288 Chino Roces Avenue, Makati, Metro Manila, Philippines
About Viyahe Philippines, Inc.
Viyahe Philippines, Incorporated (Viyahe) is a software company that provides travel assistance through agent-user interaction within a mobile application.
Established in 2017, Viyahe is the first fully integrated chat-based travel booking platform in South East Asia.
Viyahe mobile application enables travelers to chat with live travel agents for any trip requirements, such as booking flights and accommodations, recovering lost luggage, arranging visas, planning tours, and more.