Ruangguru
Ruangguru

UX Researcher  

Ruangguru

 
  • Kota Jakarta Selatan, Indonesia
    Jl. Dr. Saharjo No.161, RT.7/RW.3, South Manggarai, South Jakarta City, Jakarta, Indonesia, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
    Kota Jakarta Selatan
    Daerah Khusus Ibukota Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 5 years ago

2019-09-08T17:00:00+00:00
Job closed.

Job Description

  • Conduct many and different types of user researches; both qualitative and quantitative (ethnographies, focus group discussions, surveys, in-depth interviews, usability testing, etc) to extract winning customer, market and competitor insight that will elevate overall User Experience of Ruangguru Ecosystem (Ruangguru Mobile App, Ruangguru Web, RuangKerja Mobile App, RuangKerja Web)
  • Develop and regularly refine key documents to inform & inspire Product & Design teams – Research reports / presentations, Quantitative analysis, Triggers & Barriers, Personas, Journey Mapping, Job-to-be-done statements, etc
  • Closely collaborating with Product & Design team to define & refine overall user journey
  • Build critical foresight by performing research for trends in UI/UX
  • Participate in the various strategy creation process (ecosystem, content, product)

Minimum Qualifications

  • Your biggest strength is your insatiable curiosity to keep digging for winning insights and anticipating foresights / trends / innovation / disruption / etc
  • You have a Minimum Bachelor Degree (S1) from reputable schools, with Psychology / Behavioral Science / Sociology / Anthropology / related fields
  • Ideally, you have had at least 2 years full-time, UI/UX research experience in top companies, either in or out of Indonesia. Experience in the Education, Technology or Start-up sectors is a major plus. Another big plus is experienced in Top Research Agencies (Qualitative / Quantitative) or Top FMCG companies.
  • You are comfortable with data – setup, clean, crunch, make sense of it and clearly present key takeaways
  • Above all, you embody the values of Ruangguru’s C.H.I.E.F culture (https://career.ruangguru.com/our-values)

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Jl. Dr. Saharjo No.161, RT.7/RW.3, South Manggarai, South Jakarta City, Jakarta, Indonesia
Industry
Education Technology
Vacancy
1 opening
Website
https://career.ruangguru.com

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About Ruangguru

Ruangguru merupakan perusahaan teknologi terbesar dan terlengkap di Indonesia yang berfokus pada layanan berbasis pendidikan dan telah memiliki lebih dari 13 juta pengguna serta telah mengelola lebih dari 500.000 guru yang menawarkan jasa di lebih dari 100 bidang pelajaran. Perusahaan ini didirikan sejak tahun 2014 oleh Belva Devara dan Iman Usman, yang keduanya berhasil masuk dalam jajaran pengusaha sukses dibawah 30 tahun melalui Forbes 30 under 30 untuk teknologi konsumen di Asia. Ruangguru berkomitmen untuk menjadi mitra bagi pemerintah daerah demi memberikan pendidikan berkualitas melalui Sistem Manajemen Belajar (LMS). Tahun lalu, Ruangguru berhasil bekerja sama dengan 32 (dari 34) pemerintah provinsi dan lebih dari 326 pemerintah kota dan kabupaten di Indonesia. Selain itu, Ruangguru juga menawarkan video belajar berlangganan, marketplace les privat, layanan bimbingan belajar on-demand, tryout ujian online, dan lain-lain.

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