Store Manager
Robinsons Retail Holdings, Inc.
- Puerto Princesa, Philippines2nd Flr. Gaisano Grand Mall, Brgy. Navarro St.,, Puerto Princesa, MIMAROPA, PhilippinesPuerto PrincesaMIMAROPAPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2018-10-03T16:00:00+00:00Job closed.
Job Description
Responsible for achievement of sales/profitability, merchandise & shrinkage control, customer service, business analysis, and people management of the entire store.
Duties and Responsibilities
Sales and Profitability:
- Achieves sales versus target
- Achieves EBIT and EBITDA versus target
- Manages operating expense effectively by implementing cost-effective plans
Merchandising and Shrinkage Control:
- Maintains ideal Shelf Service Level (SSL)
- Knowledgeable on product off take particularly on fast moving and best selling merchandise
- Ensures that merchandise display guidelines are strictly followed
- Ensures that clean and fresh standards are observed in all departments
- Maximizes marketing promotions through timely and proper execution
- Ensures correct and timely implementation of space rentals
- Ensures correct execution of category management
- Supervises cycle count, semi-annual, and annual inventory activities to ensure accurate results
- Ensures that security measures and control procedures are in place
- Ensures that market returns (Return to Vendor) are within allowable percentage
Business Analysis:
- Reviews financial performance and identifies solution to address business needs
- Conducts monthly departmental review and implements programs to achieve financial targets
- Initiates competitive study to identify opportunities that will help improve sales
Customer Service:
- Ensures 100% compliance of all store personnel to customer service standards
- Conducts customer needs analysis to identify areas for improvement of the store
- Handles customer service related complaints effectively
People Management:
- Conducts objective and timely performance evaluation
- Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
- Ensures proper implementation of employee discipline at all times
- Ensures 100% compliance to approved policies and procedures
Reportorial and Other Requirements:
- Prepares departmental sales analysis
- Prepares annual and semi-annual performance appraisals
- Performs stock correction requests
- Prepares and approves SAP-related requirements
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent.
- Required skill(s): Excellent leadership skills, analytical, has basic problem-solving skills
- AAt least 5 year(s) of working experience in the related field is required for this position
- Applicants must be willing to work in Puerto Prinsesa, Palawan
- 1 Full-Time position available
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Puerto Princesa, MIMAROPA, Philippines
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About Robinsons Retail Holdings, Inc.
Robinsons Retail is the second-largest multi-format retailer in the Philippines. It started out in the retail business in 1980 when it opened its first department store in Metro Manila. Since then, it has expanded into other retail formats: the supermarket business in 1985, the DIY business in 1994, the convenience store and specialty store businesses in 2000 and the drug store business in 2012.
With over 30 years of retail experience, it possesses a deep understanding of Philippine consumers and enjoys market leading positions across all its business segments. It operates in six business segments: supermarkets (Robinsons Supermarket and its two subformats: Robinsons Easymart and Robinsons Selections), department stores (Robinsons Department Store), DIY stores (Handyman Do it Best, True Value, True Home by True Value and the big box hardware subformat Robinsons Builders), convenience stores (Ministop), drugstores (South Star Drug and The Generics Pharmacy) and specialty stores (from consumer electronics and appliances retailers Robinsons Appliances and Savers Appliances to toys retailer Toys "R" Us, one price point retailer Daiso Japan, coffee chain Costa Coffee and international fashion brands such as Topshop, Topman, and Dorothy Perkins and international cosmetics brands such as Shiseido and Benefit).
Robinsons Retail is well-positioned to capture the continuing macroeconomic growth together with the increase in disposable income and consumption in the Philippines, particularly in the middle-income segment, one of its key target markets.