Call Center Agent (AS)
- Makati, Philippines315, 8735, The peninsula Court Building, Makati Avenue, Cor. Paseo de Roxas, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippines
- Full time
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
Generate sales lead
Identify and assess customers’ needs to achieve satisfaction
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Open to SHS, HS and Fresh grads
- No work experience required
- Amenable to work at night
- Amenable to work in Quezon City
- Organizing and Planning
- Email Support
- Chat Support
- Customer Service
- Technical Skills
- Critical Thinking
- Communication Skills
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