Customer Service Executive (DL)
RIGHTRecruit Corporation
- Cebu City, PhilippinesUnit 3D, 315, Makati, Metro Manila, Philippines, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-06-08T16:00:00+00:00Job closed.
Job Description
- Managing queries on transactions via phone, email and instant chat. You’ll be the first point of contact for our customers, so an attentive manner is a must. A smile on your face will go a long way too :-)
- Screening and verifying customer’s identification.
- Reviewing transactions and identifying suspicious activities. Reporting and escalating suspicious activities to the relevant department.
- Research unusual or questionable transactions with the relevant department.
- Monitor and release transactions.
Minimum Qualifications
- Relevant customer service experience of at least 6 months.
- Fluent written and spoken English.
- Genuinely care and want to help and love talking to people.
- Tech savvy – proficient in Microsoft Office, general IT skills, data capture experience to name a few areas.
- Be a team player that can adapt to a fast-paced and changing environment.
- Highly disciplined, self-motivated, and service delivery focused. Always willing to go that extra mile.
- The ability to communicate with people from across the globe is key as our customer base is exactly that. Worldwide.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Unit 3D, MJL Building, A.S Fortuna, Mandaue City, across Rolling Hills
- Industry
- Recruitment & Staffing Services
- Vacancy
- 10 openings
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About RIGHTRecruit Corporation
We are formerly the recruitment arm of StaffRIGHT Solutions, Incorporated, RIGHTRecruit was incorporated in July 26, 2016 to focus on providing clients with the highest caliber of recruitment services to assist your organization meet your manpower expansion and talent acquisition goals.
Our primary objectives are to:
1) Assist corporations to remain focused on their core businesses by offering a cost-effective and value-added outsourcing alternative in attracting and acquiring talents. consultancy needs; and
2) Provide innovative, client-oriented and results-based recruitment solutions.