Customer Service Associates Fixed Midshift Account (AY)
RIGHTRecruit Corporation
- Cebu City, Philippines315, 315, Makati, Metro Manila, Philippines, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures. Call center customer service representatives sells and provide support for clients who have purchased company products, features, and services.
Minimum Qualifications
RIGHTRecruit Corporation is in need of CSRs for Utility and Banking Account. Earn up to 21K Salary Package!!
Qualifications:
- At least High School graduate
- College graduates
- No work experience needed
- With good communication skills
- Team player and passionate
Why choose us?
- Work-life balance
- Midshift Schedule (Afternoon shift) with fixed Sunday off
- Pure CSR Role (No Sales)
- Healthcare Insurance coverage on Day 1 of Training plus *Free 2 dependents
- Annual Appraisal Performance Based
- Operational Incentives Life Insurance and Leave Credits
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Office Address
- 315, Makati, Metro Manila, Philippines
- Industry
- Recruitment & Staffing Services
- Vacancy
- 50 openings
About RIGHTRecruit Corporation
We are formerly the recruitment arm of StaffRIGHT Solutions, Incorporated, RIGHTRecruit was incorporated in July 26, 2016 to focus on providing clients with the highest caliber of recruitment services to assist your organization meet your manpower expansion and talent acquisition goals.
Our primary objectives are to:
1) Assist corporations to remain focused on their core businesses by offering a cost-effective and value-added outsourcing alternative in attracting and acquiring talents. consultancy needs; and
2) Provide innovative, client-oriented and results-based recruitment solutions.