RICOH ( Philippines) Inc.
RICOH ( Philippines) Inc.

IT Support  

RICOH ( Philippines) Inc.

  • Makati, Philippines
    349 Ground floor, OPPEN Building, Senator Gil Puyat Avenue, Makati, Philippines, Makati, Metro Manila, Philippines
    Metro Manila
  • ₱18,000.00 - ₱23,000.00 / month
  • Full timeFULL_TIME

Expired 6 months ago

Job closed.

Job Description

User Support

1. Provides first level of support to hardware and software users in 4 office locations.

2. Installs and configures desktops, laptops, tables and other hardware or network devices

3. Configures and manages backup up of all PC users' "My Documents". Conduct random checking backup in the servers to ensure that backup scripts installed in all PCs are running smoothly.

4. Reports and coordinates to vendors all problems of hardware/equipment that are under warranty.

5. Conduct annual preventive maintenance of PCs, Servers and other hardware devices.

6. Reports and coordinates to vendors all problems of hardware/equipment that are under warranty.

7. Ensures that the new virus definitions and software for all computers are up to date

Suppport to Network and Admin System

1. Recommends disposal of obsolete or damaged IT equipment

2. Assists the network/system admin in the inventory of hardware and software licenses.

Support to IT Department Manager

1. Assist IT Manager in the annual software audit to endure that the company is using licensed software only and there are enough licenses to cover the installations

2. Provides updated inventory of computer hardware and list of users for various applications

Minimum Qualifications

  • Atleast 1yr relevant experience in the latest version of Windows & Mac OS Operating System, Microsoft 365 (Apps: Outlook, OneDrive, Sharepoint, Teams and others), Antivirus and Antimalware.
  • Experience in troubleshooting Ethernet based network, TCP/IP, LAN, Wifi etc.,
  • Experience in AD DC, Group Policy and Service Now is a plus.
  • Knowledge in Avaya Handset Configuration and Mobile Device Management
  • Team Player and Multitasker
  • With good communication skills
  • Can work with minimum supervision

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Computer Networking
  • Computer Troubleshooting
  • Computer Hardware Troubleshooting
  • Microsoft / MS Office

Preferred Courses

  • Computer Engineering
  • Computer Science
  • Technology [Information Technology]

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Senator Gil Puyat Avenue, Makati, Philippines
Computer/Information Technology (Hardware)
1 opening

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About RICOH ( Philippines) Inc.

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

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