Online Sales Associate

Richwell Philippines Inc.

  • Quezon City, Philippines
    8th Floor, The Richwell Center, 102 Timog Avenue, Quezon City, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 8 Dec
Recruiter was hiring 4 days ago

Online Sales Associate

Richwell Philippines Inc.

Job Description

  • Ensure Sales Achievement of the Pigeon Online Marketplace Stores (Lazada and Shopee; 2 Stores)
    • Support the Assistant Sales Manager in meeting the sales target of the Pigeon Online Marketplace Stores
    • Process all orders from the assigned Market place store, accurately and on- time
    • Ensure all costumer inquiries (via call, chat, email) are responded to, especially regarding order follow-ups or complaint or changes
  • Maintain sufficient inventory level
    • Regularly replenish stock of existing items
    • Regularly ensure correct allocation and arrival of new stocks/ SKUs from new shipments
  • Ensure consistent performance of the assigned Marketplace Store according to key metrics:
    • High Customer Store Rating
    • Always Ship-on-time
    • Minimal to Zero returns and cancellation
    • High Content Rating

Minimum Qualifications

  • Advance Computer Skills
    • Know how to use the internet, know how to create accounts on the internet, make changes to those accounts, and enter sensitive information using internet programs ( for example: Facebook, Lazada, Shopee, or other online accounts)
    • Know advanced MS Excel skills ( Pivot Tables, LookUp, Sorting and Formulas
  • Selling and Customer Service experience ( at least 2-3 years' experience)
  • Some store keeping or Warehouse keeping experience ( basic handling of retail or concession space)

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
8th Floor, The Richwell Center, 102 Timog Avenue, Quezon City
Retail Industry
1 opening

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About Richwell Philippines Inc.

RICHWELL PHILS. INC. (RPI) is the leading distributor, manufacturer, and licensor of branded children’s products in the Philippines. RPI holds the dominant position across different segments: infant needs, fashion, play products, and footwear. Our licensing capabilities and experience are extensive; our business partnerships stable and profitable. Our Love for the Global Child fuels our passion. RPI is the leading distributor and retail destination for global children’s brands in the country. We are committed to attract and bring excellent brands and concepts that will help provide for the needs of the global child. With a fervent entrepreneurial spirit, we bring these brands closer, more accessible, and affordable to the Filipino family through our heritage and expertise. We trace our beginnings in 1979 with modest capital, a dream, and plenty of passion. We anticipated the need to market in a potentially huge niche in the children’s fashion, novelty and basic needs segment. The company then started with the distribution of Mattel products, Barbie and Hot Wheels, in 1982 and other international brand like Safety 1st. In 1986, it became the exclusive distributor of Pigeon Baby products. In 2005, we expanded into apparel licensing with the Barbie brand and has since established ten retail stores nationwide. Then in 2009, we acquired the license for ELLE Kids, the chic French brand for children. Since then, we have added international brands to our portfolio such as Ergobaby, Monster High, Nautica Kids, Desigual Kids; and our very own M7J Kids Republic. We also distributed educational play products such as Melissa & Doug, Discovery Kids, Animal Planet, Baby Einstein, Haba, Emco, Oops, and Artec. Our company today is proud to spearhead another milestone in the children industry. The Ogalala Concept brings our company vision full circle as we create a truly Why Not World of Fashion and Play. RPI is supported by its affiliates: Internationale Globale Marques, Inc., – the Retail Solutions, New Projects and Licensing arm; and Richphil Visual Designs, Ltd., – our fabrication and retail set-up division.