Customer Service Representative | Email Support
RenditionDigital, Inc.
- Makati, PhilippinesRufino Pacific Tower, 6784 Ayala Ave, Legazpi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-05-19T16:00:00+00:00Job Description
The Customer Service Representative (CSR) is responsible for providing effective customer service to clients/customers by using excellent, in-depth knowledge of company products, programs and services.
The job includes responding to customer's inquiries via email, segregating the issue types to the different tiers/levels, and responding and communicating with the clients on coaching, training, and extra instructions. The job may also require to perform data entry and report-generation using the Client's tracking and/or ticketing system.
Minimum Qualifications
- At least college level.
- Experienced working as an email support in a BPO/ Call Center industry is an advantage.
- Fresh graduates are also welcome to apply.
- Excellent written and business email composition skills.
- Willing to work on graveyard shifts and shifting schedules.
- Willing to be assigned in Ayala, Makati.
- Can start ASAP.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 8th Floor Rufino Plaza, Ayala Avenue, Makati City Phils. 1226
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About RenditionDigital, Inc.
RENDITIONDIGITAL INC. is a provider of cost-effective software development and digital content solutions to a wide range of clients in the business application, telecommunications, electronics and digital media markets. We offer our clients high quality solutions with the best economics today through a combination of European and North American front-end account management and our back-end Manila based development environment. Our global solution provides the best and most effective way to serve our customers' requirements.