Virtual Assistant
RareJob Philippines, Inc.
- Quezon City, Philippines5th Floor, Sunnymede IT Center, 1614 Quezon Avenue, South Triangle, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱18,000.00 / monthPHP160001800016000MONTH
- Full timeFULL_TIME
Expired 5 years ago
2019-08-09T16:00:00+00:00Job Description
What you'll do:
- Handles and resolves all inquiries received within the service level agreement (SLA)
- Escalates all necessary transactions that involve a higher tier decision-making and/or processing
- Ensures proper documentation of all transactions handled
- Resolves all lesson disruptive issues whenever necessary to ensure lessons will proceed
- Ensures that all queries or any urgent information needed by RareJob, Inc.'s Customer Support are shared and gathered from Tutors
Minimum Qualifications
What we'd like you to have:
- Graduate of any 4-year course
- No required working experience
- Proficiency in both spoken and written English
- Knowledge in Microsoft Office (Word, Excel, and Powerpoint)
Not required but very useful:
- Experience in Customer Service (non-voice) is a plus
Work Schedule:
- Amenable to work during weekends and holidays
- Amenable to 4:00AM to 1:00PM and 3:00PM to 12:00MN shifts
Perks and Benefits
Retirement Benefit Plans
Special Leave Benefits for Women
Single Parent Leave
Paid Sick Leave
Free Lunch or Snacks
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- MS Office
- Email Support
- Chat Support
- Customer Service
- Communication Skills
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 5th Floor, Sunnymede IT Center, 1614 Quezon Avenue, South Triangle
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About RareJob Philippines, Inc.
RareJob Philippines, Inc. is a subsidiary of RareJob Inc., the #1 Online English Tutorial School in Japan (in terms of the number of students and tutors)
We are looking for smart, driven, and excellent individuals who will set the mark and walk the path of innovation with us.
More than just gaining profit, we aim to make a positive change in the world.
Join us as you venture into a stimulating and challenging career.
Be part of the RareJob Family!