Ramada Manila
Ramada Manila

Front Office Manager  

Ramada Manila

  • Manila, Philippines
    Binondo, Manila, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 5 years ago

Job closed.

Job Description

  • Supervise Front Office personnel for proper execution of all front office operations.
  • Execute quality service to all hotel guests, monitor guest satisfaction reports, and implement actions for better outcome.
  • Ensure a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the hotel.
  • Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
  • Exemplify leadership in guest hospitality and customer service.
    • Create a positive atmosphere for guest relations.

Minimum Qualifications

  • Graduate of any of the leading universities.
  • Minimum of 3-5 years management experience in a Front Office position.
  • Understanding of Hotel Property Management System (preferably Opera).
  • Proficiency in Chinese language is an advantage.
  • Effective leadership skills, staff motivation, and exceptional commitment to improving customer service.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Employee DiscountsEmployee Discounts
  • Free Lunch or SnacksFree Lunch or Snacks


  • Service Charge
  • Incentives

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Hospitality and Tourism
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Binondo, Manila, Metro Manila, Philippines
1 opening

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About Ramada Manila

Ramada Manila Central is part of Ramada Worldwide with more than 900 hotels in over 50 countries around the world. We have been recognized by TripAdvisor as the #7 hotel in Manila (http://goo.gl/1qeGJP). You can find more information about us at www.ramadamanilacentral.com and www.facebook.com/RamadaManilaCentral.

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