Customer Service Representative | Mandaluyong
Quanta Paper Corporation
- Manila, PhilippinesRt. Rev. G. Aglipay, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Sales Order Processing
- Ensures that all SOs are emailed, faxed and electronic PO retrieval for the day are processed within the day.
- Ensures correctness of the sales discounts, sales prices, delivery location and delivery schedule of the SOs.
- Calls on the Sales Specialist/Distributors Specialist for SOs with problems to ensure delivery.
- Coordinates with Credit & Collection and Accounting Depts. on the approval of the processed SOs.
- Coordinates with Logistics on the delivery of the SOs
- Coordinates and do call-outs to the direct office accounts for orders with problems to ensure delivery and or collection.
Product Awareness
- Reviews the updated pricelist and memos by Marketing Department.
- Explain the different products and its features to Trade Customers, and/ or potential customers.
- Keeps self updated with new projects of Sales & Marketing.
Other Job-Related Tasks
- Ensures Integrity, Accuracy, Completeness, and Timeliness (I-ACT) in the submission of reports.
- Performs other job-related duties and functions that may be assigned by the superior from time to time.
Minimum Qualifications
- Graduate of Business Administration, Marketing or other related course.
- Proficient in reports creation tools, spreadsheet and word-processing applications (MSWord, Excel); knowledgeable in creating presentations (PowerPoint).
- Knowledge in data analysis.
- Familiarity with SAP.
- Strong interpersonal skills, experience in customer service an advantage.
- Team player, high regard for ethics and integrity.
Perks and Benefits
- Employee Discounts
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
Required Skills
- Telephone Skills
- Clerical Skills
- Attention to Detail
- Customer Service
- Data Encoding / Data Entry
- Computer Literacy / Basic Computer Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Mandaluyong, NCR, Philippines
About Quanta Paper Corporation
Quanta Paper Corporation is a manufacturing company that is committed to producing and selling good quality and eco-friendly tissue and personal care products that meet regulatory and statutory standards and exceed customer expectations.
Be part of a young and growing company that aims to provide a good working environment that is professional, challenging and fun.
Quanta Paper Corporation is the largest tissue paper manufacturing company in the Philippines with its head office based in Hong Kong.
We are a Learning Organization. Each member is encouraged to develop into the best version of ourselves, to strive for continuous improvement, and find smarter and better ways of doing our jobs.
We are a Caring Organization. We care for the environment. We reuse and we recycle. We listen to our employees and look after their well-being.
We are a Growing Organization. We are on the path of becoming the biggest manufacturer and distributor of tissue and personal care products in the Philippines.
Join us and let us build a brighter future together.