Business Process Analyst
Qlue
- Pasar Minggu, IndonesiaJl. Pejaten Barat, Pejaten Bar., Ps. Minggu, Kota Jakarta Selatan, DKI Jakarta, IndonesiaPasar MingguDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 7 years ago
2017-04-10T17:00:00+00:00Job Description
Summary:
You are responsible to analyze the business process across divisions and work closely with the development team to analyse and prioritise customer feedback as well as your own insights about how to deliver the best product for our customers.
Responsibilities:
- Working with customers to understand their business goals and implementing KPIs to measure ROI and success,
- Developing and monitoring strategy, execution, budget, and metrics for customer onboarding and retention,
- Onboarding new customers, helping them to get up to speed on the best ways to use our platform to get results,
- Developing the tooling and documentation required to make our technology and platform easy to understand,
- Analysing data to help customers to get to key insights,
- Increasing team focus towards proactive engagement with users,
- Working with the Business Development team to provide insights for acquiring more clients,
Minimum Qualifications
Requirement:
- Obsessed with product and equally fanatical about supporting our customers,
- Inquisitive and always looking for ways to improve outcomes for our customers,
- A whiz with data and getting to insights quickly, which means you have to be both creative and highly numerate,
- Commercially savvy and experienced with contract conversations, including negotiations.
Perks and Benefits
Medical / Health Insurance
Free Lunch or Snacks
Required Skills
- Analyzing Data
- Competitor Analysis
- Business Development
- Problem Solving
- Data Analysis
- Needs Analysis
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jl. Pejaten Barat, Pejaten Bar., Ps. Minggu, Kota Jakarta Selatan, DKI Jakarta, Indonesia
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About Qlue
QLUE is a social platform available for web, android and iOS which is design to improve cities using its citizens interactions by enhancing their rights to push positive change around their neighborhood Featured with tools to complain using photo/video, labels, reporting status and locations, QLUE is proven to be an ultimate solution for government and industries to listen in to complains, inputs or aspirations about their work. Embracing social media and gamification system, our app will literally fix public-service related problems which directly solve issues for infrastructure, mobility, environment, safety, economy and the list goes on. We believe in people, together with people we can thrive to change the world for the better.