Business Process Analyst
ProView Global Administration, Inc.
- Pasig, Philippines27th Floor, 17 San Miguel Avenue , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2020-02-29T16:00:00+00:00Job closed.
Job Description
To contribute to the overall process improvement initiatives of the Company through waste elimination, automation, proper documentation of service operations business processes, and risk analysis and management.
Duties include, but are not limited to, the following:
- Gathering information from users, process owners, project leaders, senior management, clients/counterparts, and/or other operational staff to understand processes for documentation.
- Documenting, editing, and revising procedures and checklists.
- Analyzing processes and determining risks involved.
- Creating checklists necessary to prevent occurrence of errors.
- Testing of documentation for clarity, applicability, efficiency, and compliance/conformity to established Company standards, policies, and procedures.
- Collecting feedback regarding correctness, completeness, usability, and readability of documentation and revising these, as necessary.
- Communicating approved documentations
- Analyzing processes and identifying wastes.
- Revising documentations as a result of process analysis.
- Communicating process improvement proposals users, process owners, project leaders, senior management, clients/counterparts, and/or other operational staff.
- Implementing and monitoring approved changes.
- Scheduling and ensuring training on the changes implemented in the process or procedure is completed for both the processor and auditor of the affected team.
- Executing post review of changes to evaluate if the change was successfully implemented; ensuring that the change process was followed by the auditor and that the updated checklist was used.
- Complying with the Company Quality and Information Security Policy and sub-policies and protect information assets of the company, company assets from unauthorized disclosure, breach, or loss.
Minimum Qualifications
- 2 or more years of work experience in business process analysis and documentation (having a Bachelor's degree in Industrial Engineering is a plus)
- High level proficiency in Excel, Word, PowerPoint, and Workflow applications (like Visio)
- Background in process improvement.
- Knowledge of procedures for business process documentation design and organization.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Hanston Square 17 San Miguel Avenue, San Antonio, Pasig, Metro Manila, Philippines
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About ProView Global Administration, Inc.
Our Company Culture is the reason behind our success!
We have minimal employee turnover due to high employee satisfaction, competitive compensation packages, and a lively and exciting working environment. PvG’s culture is one of empowerment. Employees know what is expected of them and how they are performing on a daily basis. Our workplace culture supports our mission to provide our clients with consistently reliable service using best practices that have resulted in impressive financial returns for both our clients and our company.
Work Environment and Open Door Policy
We have a family-oriented culture. Our PEOPLE is what makes PvG the kind of company that you want to work for. We hire people who share our same values and who have the same potential to be the best given the right dynamic team environment. We encourage our employees to communicate with any member of the management team about anything at anytime. We believe that every one of our employees is a hands-on contributor and what they have to say is important. Our employees can send a private message directly to the President of the company about any issue. We conduct “all hands” meetings monthly, employee surveys, and focus group discussions. If our employees have something to say – we listen.
Company Activities
We not only have company picnics, holiday celebrations, recognition ceremonies, and birthday celebrations but we also created our very own brand of league events where employees compete with other employees for team pride. Our company activities strive to maintain a healthy work life balance for our employees.
Social Responsibility
We believe there is a correlation between corporate success and social well-being. We provide assistance to a variety of organizations, including those close to our employees in the areas of child welfare and education as well as calamity support services.
Company details:
Headquarters
Newport Beach, California
Year founded
2006
Company type
Privately Held
Company size
201-500 employees
Specialties
Benefits Enrollment and Eligibility Management, Employee Life Events Management, Benefits Enrollment Technology Configuration and EDI Support, Eligibility Reconciliation and Consolidated Premium Billing, ACA Reporting, FSA and COBRA Administration, Wellness Program Administration and Population Health Analysis, Broker Renewal Support, BPO Management and Shared Services, and Data Visualization and Business Intelligence Reporting