Product Operations Leader
PT Payfazz Teknologi Nusantara
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Build, lead and manage HQ and regional product operation team to create seamless merchant onboarding experience, also to maintain and retain priority merchant account.
- Build account management system to monitor and manage performance of regional operation team.
- Identify, plan and implement initiatives/projects for business process improvement and standardization for hardware/inventory management operation, account management and retention, merchant onboarding operation, and customer service operation by coordinating with related division.
Minimum Qualifications
- Minimum experience 5 years in account management and operation management
- Experience in leading operation teams for banking, financial service industry, or in software as a service (SAAS) company is a plus
- Result-driven and have a high attention to detail
Perks and Benefits
- Flexitime
- Free Lunch or Snacks
- Medical / Health Insurance
- Maternity & Paternity Leave
Required Skills
- Operation Monitoring
- Operations Management
- Product Management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
About PT Payfazz Teknologi Nusantara
PAYFAZZ (PT Payfazz Teknologi Nusantara) is a financial technology startup from Indonesia that was established in 2016. PAYFAZZ creates a distributed network of bank agents in Indonesia, who performs financial transactions on behalf of unbanked and underbanked customers.
PAYFAZZ is on a mission to empower SMEs and the rural population with technology to build Indonesia’s digital economy, and vision is to become a world class technology company and the best digital integration platform for Indonesia's digital economy. We can accomplish our mission by minding our STEP. Our STEP values helps all employees to Start Small, to Take a Lead, to be Eager to Grow, and to become Pro-Customer. By that PAYFAZZ will create an ecosystem revolving around solving the needs of our customers — it will be better than any competing ecosystem or platform.
Our Founders, who were also crowned by Forbes 30 Under 30, never lost sight of their Mission and Vision to help #FAZZFORWARDINDONESIA, and that resulted in PAYFAZZ being the first Indonesian company to receive seeding money from Y Combinator. Three years later, PAYFAZZ was included in the top 100 Y Combinator companies of all time, based on valuation. PAYFAZZ was also named as the fastest moving businesses of the SME sector, and being the Best Company to work for in Asia 2019.
PAYFAZZ has grown immensely, because our Founders took a big STEP to help #FAZZFORWARDINDONESIA. This is your chance #FAZZFORWARDYOURCAREER with PAYFAZZ.