Technical Assistant Center
PT Majoo Teknologi Indonesia
- Malang, IndonesiaMalang, East Java (Jawa Timur), IndonesiaMalangEast Java (Jawa Timur)IndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
Job Description :
- Input customers’ data to Majoo’s system (e.g. product, promotion, etc)
- Troubleshoot, diagnose, and resolve technical issues
- Providing timely and accurate customer feedback, talking customers through a series of actions to resolve a problem
- Providing support in the form of procedural documentation
Minimum Qualifications
Educational Background : Bachelor degree in Computer Science or Information Technology
Working Experience : Minimum 3 years of experience as technical consultant
Requirements :
- Advance analytical thinking
- Service Oriented
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills
Perks and Benefits
- Medical / Health Insurance
Required Skills
- Problem Sensitivity
- Attention to Detail
- Customer Service
- Technical Skills
- Customer Research
- Data Encoding / Data Entry
- Database System Administration (DBA)
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Malang, East Java (Jawa Timur), Indonesia
About PT Majoo Teknologi Indonesia
majoo is a fastest growing SaaS company providing super app business solution platform for 60 million Indonesian SME to grow their business, with more than 300 employees serving customers over 600 cities nation-wide, 24 hours online SME support with dedicated sales support in more than 60 major cities.
Comprehensive solution of an integrated Online POS, Accounting, Inventory Management, Employee Management, CRM, Business Analysis, Online Order, and Owner App.
We empower 60 million of Indonesia's SMEs to improve and grow their business, create more entrepreneurs to accelerate the digital economy, help businesses in creating employment, reduce social problems, and support the country’s economic backbone.
majoo is driven by the agile, fun, and vibrant team members around Indonesia. Even though we come with various backgrounds and abilities, we have one spirit. We are keeping moving forward to be even better.
With that spirit and our three core values (Faster Better, Disruptive Innovation, and Social Impact), we are committed to moving forward by providing comprehensive app solutions for Indonesian SMEs with more than 40 features that will continuously be developed as time goes on. We will also constantly connect the most extensive digital ecosystem for SMEs to grow their sales, facilitate digital payment, provide working capital, and reach more customers.
As a tech start-up company that will continue to grow bigger, we work in a fast-paced environment. Still, we are open to many ideas to help majoo create more entrepreneurs to accelerate the digital economy, help businesses in creating employment, reduce social problems, and support the country’s economic backbone.
So, are you ready to make a good impact with agile, fun, and vibrant team members? Take your step forward and make it happen with us!