IT Change Management
PT. Jasa Teknologi Informasi IBM
- Central Jakarta, Indonesia16, The Plaza OfficeTower, 16th Floor, Jl. M.H.Thamrin Kav. 28-30 Jakarta 10350, RT.9/RW.5, Gondangdia, Jakarta, Central Jakarta, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Ensures that all the activities designed to implement the change are as per the standards. The policies and procedures should be well defined, recognized and reviewed.
- Maintaining change log Close, RFC Produce regular management reports
- Maintaining change documentation
- Issuing change schedule
- Accepting or rejecting RFC
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Have 3-5 years experience in one of the functional areas and implementing ITIL / service management strategy and processes
- Candidate with ITIL Foundation certificate is preferred
- Specific Skillset:
- Experience of initiating, managing and implementing transformational change programmes
- Understanding and approach to benefits delivery – from strategy to realization
- Ability to advise on ‘good practice approach’ to business change with a focus on people, not just process, methods and technology
- Experience in stakeholder management at senior executive levels
- Experience of facilitating and monitoring change
- Ability to deal with complexity, ambiguity, and changes of business focus
- An appreciation of changing technology and working practices
- Excellent oral & written English communications skill is a must.
- Full time and contract position is available
Perks and Benefits
- Flexitime
- Medical / Health Insurance
- Maternity & Paternity Leave
Required Skills
- Change Management
- ITIL
Licenses and Certifications
- ITIL v3 Expert
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- The Plaza OfficeTower, 16th Floor, Jl. M.H.Thamrin Kav. 28-30 Jakarta 10350, RT.9/RW.5, Gondangdia, Jakarta, Central Jakarta
About PT. Jasa Teknologi Informasi IBM
Was founded in 2003, supporting IBM in providing skilled resources to install - move - add -change (IMAC), and to perform other activities that relates to after sales support for IBM products in Indonesia.
To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market.Today, IBM-JTI provides Total solution services, from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs and requirements regardless the Brand of the Products.
As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.