Customer Service Staff
PT IONPay Networks (NICEPAY)
- South Jakarta, Indonesia29, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 4 years ago
2020-03-30T17:00:00+00:00Job closed.
Job Description
- Take inbound calls or email inquiries from customers or clients.
- Assist them, in Indonesian/English language, regarding our product and service.
- Must meet or exceed minimum requirements for productivity, availability and quality requirements.
- Ensure proper documentation of activities in solving problems, requests from clients and/or if any actions taken.
- Handle customer/client's complaints, claims and queries.
- Doing any requested tasks as ordered by user.
Minimum Qualifications
- Preferably Male, Single, max. 27 years old.
- Experienced in the same field.
- Ability to start immediately.
- Strong detail oriented, initiative attitude & willing to learn.
- Candidate must possess at least Diploma/Bachelor's Degree.
- Have strong customer service skills.
- Able to work in shifting hours.
Perks and Benefits
Paid Sick Leave
Medical / Health Insurance
Required Skills
- MS Office
- Problem Sensitivity
- Email Support
- Chat Support
- Customer Service
- Typing
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- EightyEight@Kota Kasablanka, 29th Floor, Unit A & H Jl. Casablanca Raya Kav. 88, Tebet, Jakarta Selatan 12870, Indonesia
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About PT IONPay Networks (NICEPAY)
NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.