Customer Relation Officer
PT Hipernet Indodata
- Kota Jakarta Barat, IndonesiaJl. Makaliwe Raya No.24-24a, RT.6/RW.6, Grogol, West Jakarta City, Jakarta, Indonesia, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta, IndonesiaKota Jakarta BaratDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- IDR 4,500,000.00 - IDR 6,000,000.00 / monthIDR450000060000004500000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Accept incoming call from customer or prospective costumer
- Confirmation renewal contract of customer
- Make a survey satisfaction customer
- Updating to sales if there's any new information from existing customer to regional sales
- Updating to sales if there's any trouble from customer
Minimum Qualifications
- Candidate must possess at least Diploma in Public Relation or Communication
- Have experience minimum 1 year as Customer Service or Customer Relation
- Ability to work in a fast-paced, dynamic environment and deal effectively with conflicting priorities and change
- Strong customer focus attention to detail
- Good communication skill
- Fluent in english both speaking & written
- Placement: Jakarta, Semarang
Perks and Benefits
- Medical / Health Insurance
- Performance Bonus
- Flexitime
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Required Skills
- MS Office
- Sales and Marketing Knowledge
- Attention to Detail
- Customer Service
- Public Relations (PR)
Preferred Courses
- Information Technology
- Customer Relation
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Makaliwe Raya No.24-24a, RT.6/RW.6, Grogol, West Jakarta City, Jakarta, Indonesia
About PT Hipernet Indodata
Hypernet is a Managed Service Provider (MSP) company with information capacity and technology services that is completely adjustable to fit the customers’ needs. With our commitment to always give the best information and technology services in Indonesia, Hypernet strives to answer all information and technology needs.
As a Managed Service Provider company, Hypernet offers provision services as well as information resources and technology maintenance in the form of software and hardware. Hypernet also provides human resources maintenance needed or owned by the customers.
To respond to different information and technology needs that currently become a basic need for business people in the country, our commitment to provide the best information and technology services has been obtained by developing various services in different scopes; begin with internet connection services, information and technology infrastructure, integrated system, along with maintenance and management services.