PT Berlian Sistem Informasi
PT Berlian Sistem Informasi

Helpdesk Staff  

PT Berlian Sistem Informasi

 
  • Jakarta Timur, Indonesia
    Jalan Pulomas Selatan, Kayu Putih Kel., Pulo Gadung, Jakarta Timur, DKI Jakarta, Indonesia
    Jakarta Timur
    DKI Jakarta
    Indonesia
    Indonesia
  • ContractualCONTRACTOR

Expired 2 months ago

2024-01-30T17:00:00+00:00
Job closed.

Job Description

Job Descriptions:

  • Gather inquiry from customer
  • Create ticket based on customer inquiry
  • Analysis Customer Satisfaction & Customer Voice
  • Conduct 1st level support
  • Create monthly report
  • Expert using Excel
  • Hands on use system

Minimum Qualifications

Qualifications:

  • Experience as help desk 2-3 year experience

  • Hands on use system (ticketing more advantage)

  • Good communication in English

  • Analysis Customer Satisfaction & Customer Voice

  • Expert using Excel

  • Excellent problem-solving skills;

  • Ready join ASAP

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
General Services
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, Indonesia
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://www.bsi.co.id/

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About PT Berlian Sistem Informasi

PT Berlian Sistem Informasi is an IT service and consultation company which was established in 1996. We are one of the subsidiaries of Mitsubishi Corporation (MC) Japan with customer ranging mainly from MC Group and other Japanese companies. With 20 years of experience and more than 200 consultants, we provide wide range of IT services which covers infrastructure as well as application services. Some of our services are data center services, network & communication services as well as application for financial, human resources and production area. With customer coming from automotive, manufacturing and multifinance industry we strive to provide the most suitable services for our customers following our motto "Your Success is Our Treasure".

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