Infrastructure System Engineer (Senior)
- East Jakarta, Indonesia4, KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, IndonesiaEast JakartaDKI JakartaIndonesiaIndonesia
- Full time
- Conduct Project Management Plan and process according to applied BSI Infra Project Methodology.
- Design and deploy new applications and enhancements to existing infrastructure applications, software, and operating systems.
- Proactively learn and utilize new technologies, concepts and procedures as appropriate to customer requirements.
- Review infrastructure design document to ensure the design can be implemented and solve customer business problems.
- Review all deliverables, includes those which developed by other team members, to ensure the application is able to solve customers business problems.
- Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
- Provide periodic report based on the needs of related organizations and/or customer requirement.
- Responsible to initiate improvement resumed in SII document.
- Analyze root cause, and resolution for any problem related to infrastructure and infrastructure application.
- Review resolution for incident and problem to ensure the resolution are appropriate, comprehensive, and feasible.
- Plan and control the execution of data center facility maintenance management.
- Plan and control backup management process in accordance with the company’s disaster recovery and business continuity strategies.
- Plan and control monitoring management process for all servers and other infrastructure tools managed in data center.
- Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
- Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
- At least 8 Year(s) of working experience in the related field is required for this position.
- Preferably specialized in System Administrator, System Engineer or equivalent.
- Proven understanding and experiences in Email Server, Active Directory, Domain Control, Operating Systems (Office 365, Windows, Linux, etc.), Cloud Management, Back up system, hardware management (server).
- Strong analytical skills and logical thinking.
- Excellent problem solving skills.
- Proven consultation skills.
- Good communication and presentation skills.
- Excellent in English is a must (written and oral).
- Computer skill (MS Office : Word, Excel, Powerpoint, Outlook).
Perks and Benefits
- Maternity & Paternity Leave
- Medical / Health Insurance
- Free Lunch or Snacks
- Linux Server
- Windows Server
- SERVER Administration
- Computer System Administration
- Microsoft / MS Exchange
- Job level
- Associate / Supervisor
- Job category
- IT and Software
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- 4, KTB Annex Building. Jl. Jendral A. Yani Pulomas. Jakarta 13120, East Jakarta, DKI Jakarta, Indonesia
- Information Technology / IT
- 1 opening
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