DDL - Production Support
PT Bank Mandiri (Persero) Tbk.
- South Jakarta, IndonesiaJl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
2024-01-18T17:00:00+00:00
Job closed.
Job Description
- Melakukan kreasi dan inovasi serta memberikan kontribusi yang signifikan bagi kemajuan mandiri
- Melaksanakan fungsi Support aplikasi khususnya ke aplikasi mobile banking, web application, dan sistem terkait lainnya.
- Melaksanakan fungsi sebagai salah satu kontak utama bagi organisasi dalam semua masalah produksi
- Monitoring ketersediaan aplikasi 24 X 7, scheduled weekend releases dan melakukan pemeriksaan setelah critical patch maintenance.
- Membuat diagnosa dan penyelesaian problem aplikasi untuk memastikan kinerja dan kegunaan yang optimal untuk berbagai user serta menyediakan analisis mendasar terkait masalah masalah yang ada dengan berbagai rekomendasi perbaikan untuk pencegahan problem tersebut di masa mendatang
- Menganalisis faktor faktor dasar yang bisa memengaruhi keandalan, akurasi, dan efisiensi aplikasi yang ditugaskan.
- Melaksanakan fungsi SME (Subject Matter Expert) atau sesuai kebutuhan serta bersedia bekerja di berbagai tim developer, tim database, sistem spesialis dan tim lainnya untuk dukungan tambahan bila diperlukan untuk melengkapi dan memperluas pengetahuan mereka/tim mereka.
- Melakukan Service Transisi dari Development to Support.
- Melaksanakan develop/ Utilize Core Support Tools untuk melakukan pekerjaan sambil Improve pelatihan day to days untuk support tim member dengan tujuan peningkatan deliver pada bisnis.
- Membuat software operations dan Support related documentation.
- Melaksanakan Improvement proses dalam dedikasi untuk continuous Improvement.
Minimum Qualifications
- Memiliki Pendidikan minimal S1 dibidang atau jurusan IT dan SI atau bidang lain yang relevan.
- Memiliki Skill Komunikasi atau kemampuan Interpersonal dengan sangat baik.
- Memiliki pengalaman bekerja di bagian systems analysis, problem management dan application support serta mobile application Platform. atau yang setara minimal 3 tahun.
- Memiliki sikap inisiatif, disiplin, bertanggung jawab, detail, dan bekerja dengan rapi.
- Mampu bekerja secara Individu ataupun dalam tim serta mampu berkoordinasi dengan tim tim lain yang terkait
- Mampu memberikan masukan/ide ide untuk improvement dalam tim
Required Skills:
- Pengalaman dalam in Incidents Management, Problem Management, Capacity Management and Change Management berkaitan dengan Mobile Application, Web Application, Surrounding System
- Memiliki pemahaman dalam menggunakan aplikasi microservices menggunakan kubernates
Additional Skills:
- Memiliki pemahaman dalam in Incidents Management, Problem Management, Capacity Management and Change Management berkaitan dengan Mobile Application, Web Application dan Surrounding System
Perks and Benefits
Retirement Benefit Plans
Performance Bonus
Medical / Health Insurance
Maternity & Paternity Leave
Required Skills
- Apache
- PHP
- VMWare
- PostgreSQL
- MySQL
- Linux
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia
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About PT Bank Mandiri (Persero) Tbk.
Bank Mandiri was established on 2 October 1998, as part of the bank restructuring program of the Government of Indonesia. In July 1999, four state-owned banks - Bank Bumi Daya, Bank Dagang Negara, Bank Exim and Bapindo - were amalgamated into Bank Mandiri. The history of these four banks can be traced back to over 140 years, and together they had contributed to the beginning of the Indonesian banking sector.
We are continuously seeking mutually beneficial business opportunities that create synergies, building alliances and strengthening our supporting businesses with and through our subsidiaries, notably Mandiri Sekuritas in investment banking, AXA Mandiri Financial Services in insurance, Bank Syariah Mandiri in Sharia banking, Bank Mantap in micro banking, and Mandiri Tunas Finance in multi-finance. In 2011, Bank Mandiri acquired Mandiri AXA General Insurance (MAGI), a joint-venture between Bank Mandiri and AXA Societe Anonyme, to strengthen Bank Mandiri's penetration into the general insurance business. With various subsidiaries that support our businesses, we have further strengthened our position as a prominent financial holdings institution in Indonesia.
Bank Mandiri consistently provides the best service for the company, employees and customers. As the results, we received several awards within this years (i.e. Top Companies 2022: The 15 best workplaces to grow your career in Indonesia by Linkedin; World's Best Bank 2022 by Forbes; Indonesia Outstanding Acclaimed Company 2021 by Warta Ekonomi; iNews Maker Award by iNewsTV; 19th Annual Best Sub Custodian Bank Awards 2021 by Global Finance Magazine; Top Corporate Social Responsibility Award 2021 by Top Business).