ITIFS15 - Email & Collaboration Tools Engineer

PT Bank Mandiri (Persero) Tbk.

  • South Jakarta, Indonesia
    Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
  • Full time
Posted 2 months ago and deadline of application is on 29 Dec
Recruiter was hiring 14 hours ago

ITIFS15 - Email & Collaboration Tools Engineer

PT Bank Mandiri (Persero) Tbk.

Job Description

  • Analyze and optimize the implementation of the collaboration system infrastructure and mobile device as the best, effective and efficient solution, in delivering information and reports (messages traffic) to all users at the head office and all branches of Bank Mandiri to ensure high delivery quality and system reliability to achieve the target of SLA.
  • Ensure the availability of documentation on the results of evaluation, analysis, formulation, observation, development and implementation of infrastructure to provide information to users related to device operations, development, audit and implementation of infrastructure.
  • Evaluating and implementing system maintenance policies, risk identification and periodic evaluations of controls that have been applied to mitigate these risks to prevent incidents, problems and system damage (fraud).
  • Analyze and provide solutions to problems related to the availability of servers (Domain Server / Active Directory, Exchange Server, Sharepoint), to provide convenience and fluency for all users in the Head Office, Regional Units and all Branch Offices in accessing Bank Mandiri's system.
  • Development, addition of features, and maintenance of Bank Mandiri portals and internal portals in Bank Mandiri groups.
  • Manage the implementation of collaboration access facilities for all users at the head office and all branches of Bank Mandiri with a variety of features & options that are set to provide services and solutions to user needs according to standard policy and system security (security policy) in order to achieve delivery time, increase employee productivity , user satisfaction and profitability.
  • Provide collaborative solutions that support the implementation of coworking space solutions.

Minimum Qualifications

Qualifications :

  • Communication – Should be able to clearly communicate ideas in technical or business terms with senior business leadership, internal or external, their peers across IT, as well as their team. Demonstrated confidence and professional maturity to interface with senior-level executives.
  • Leadership - Assess a situation, prioritize requirements, and then go out to any IT team, including both development and infrastructure, and get support as needed.
  • Strong sense of ownership - Feeling of personal accountability for all areas directly or indirectly supporting. Should have willingness to drive people on all sides of an issue to a common understanding and then drive them toward resolution.
  • Self-Directed - Has a strong sense of self and purpose. Understands tasks and role, and does not need daily reassurances, yet maintains an open dialogue with all of the stakeholders.
  • Self-Motivated - Has strong purposes in order to maintain high working performance and able to motivate peers.
  • High level of written and oral communication in the English language.
  • Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovations.
  • 4+ years of professional experience in the field of information and technology.
  • Familiar with SDLC & Project Management Process.
  • Experience with Network Management & Server Management.
  • MCSE Certification (would be an Advantage).

Required Skills :

  • Strong Experience in Incidents Management, Problem Management, Capacity Management and Change Management which related to Windows Server, Directory Service, Email, Communications, Portal (sharepoint) and surrounding system.
  • Experience with Mobile Worker concept.
  • Experience with Cloud in Collaboration (Gsuite, O365, AWS, etc).

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia, South Jakarta, DKI Jakarta, Indonesia
Banking / Mortgage
10 openings

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About PT Bank Mandiri (Persero) Tbk.

Bank Mandiri was established on 2 October 1998, as part of the bank restructuring program of the Government of Indonesia. In July 1999, four state-owned banks - Bank Bumi Daya, Bank Dagang Negara, Bank Exim and Bapindo - were amalgamated into Bank Mandiri. The history of these four banks can be traced back to over 140 years, and together they had contributed to the beginning of the Indonesian banking sector. We are continuously seeking mutually beneficial business opportunities that create synergies, building alliances and strengthening our supporting businesses with and through our subsidiaries, notably Mandiri Sekuritas in investment banking, AXA Mandiri Financial Services in insurance, Bank Syariah Mandiri in Sharia banking, Bank Sinar Harapan Bali in micro banking, and Mandiri Tunas Finance in multi-finance. In 2011, Bank Mandiri acquired Mandiri AXA General Insurance (MAGI), a joint-venture between Bank Mandiri and AXA Societe Anonyme, to strengthen Bank Mandiri's penetration into the general insurance business. With various subsidiaries that support our businesses, we have further strengthened our position as a prominent financial holdings institution in Indonesia. “Indonesia’s Bank Mandiri, 60% owned by the government, impressed with 10% increases in net income and consolidated assets in 2019 while reducing gross NPLs by 40 basis points to 2.4%. The bank raised the biggest sum yet achieved by an Indonesian bank in offshore primary bond markets by pricing a $750 million global medium-term note last year and continues to pursue a fast-moving digitization program. The bank is exploiting synergies with its subsidiaries in areas such as Islamic banking, multifinance, insurance and niche banking.” Global Finance Magazine - World's Best Bank 2020: Asia-Pacific (