PSG Global Solutions
PSG Global Solutions

Team Leaders | Managers | Voice and Non-voice Accounts  

PSG Global Solutions

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 3 years ago

2020-11-19T00:16:06.652967+00:00
Job closed.

Job Description

The role is responsible for managing a team and the accounts they support. He/she will take full ownership on supervising, managing and motivating team members and should be able to act proactively to ensure effective collaboration and to achieve daily goals. This includes but not limited to:

  • Team Management
  • Performance Management

Minimum Qualifications

  • At least 1 year of solid experience in team management/handling ideally from the following industries: BPO/Call Centers, Recruitment/Headhunter Firms, Sales/Insurance Firms, Advertising Firms, etc.
  • Candidate should display deep knowledge in the principles of Operations Management, Performance Management, and Team Development.
  • Candidate must have excellent communication skills both spoken & written.
  • Strong Analytical and Leadership skills.
  • Candidate must be open to working on a fixed Night Shift schedule.
  • Candidates must have the ff equipment:

- Laptop or PC
- Fast & Reliable Internet Connection
- Quality Headset

Perks and Benefits

  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Makati, Metro Manila, Philippines
Industry
Human Resources
Vacancy
5 openings
Website
http://www.psgglobalcareers.com/applynow

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About PSG Global Solutions

PSG Global Solutions is the world’s largest and fastest growing provider of outsourced recruiting support to the US staffing industry. We have decades of experience in both the staffing industry and the broader outsourced services sector. Our experience and expertise ensure that our services are easy to implement, cost effective for your organization, and, most importantly, provide your customers consistently strong recruiting results. Our recruiting centers are based in the Philippines, the preferred offshore location for voice-based work. History PSG Global Solutions is a new joint venture between Oak Knoll Capital, a Los Angeles-based investment firm and the Professional Staffing Group, a Boston-based staffing company. The principals of PSG Global Solutions have extensive experience, both in the recruitment/staffing industry as well as in the offshore delivery of complex services. Notable amongst our past achievements are the founding and subsequent management of eTelecare Global Solutions in 2000, a company that has since grown to over 10,000 employees, as well as the Professional Staffing Group, a $35M staffing company headquartered in Boston. PSG has been in operation since 1996, and has been in the business of providing offshore-based recruiting services through its affiliate since 2006. We understand our clients’ needs because we run a staffing firm ourselves. Our clients not only get cost savings from our less expensive overseas recruiters, but they also get the benefit of access to recruiting best practices. PSG Global Solutions operates in the Recruitment Process Outsourcing (RPO) industry. The industry is estimated to be over $1 billion in size, with a very small fraction of that being offshore (mostly in India). PSG Global Solutions will be the first independent RPO provider in the Philippines, serving the US market. The company has tremendous potential as this industry, especially its offshore component is expected to see rapid growth over the coming years (in the 30-40% per year range). Product & Services We support a wide range of US staffing companies, ranging from single-office firms to top ten staffing companies. Our clients are located throughout the US (plus a handful in Canada), and operate in a variety of specialties, including IT, healthcare, administrative/clerical, engineering, accounting/finance, light industrial, and skilled trades.

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