PSG Global Solutions
PSG Global Solutions

Team Manager | Back Office/Chat/Email/Admin Account  

PSG Global Solutions

 
  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-11-14T16:00:00+00:00
Job closed.

Job Description

  • The role will be responsible in managing our team and the accounts that they will support.
  • The role will take full ownership for supervising, managing and motivating team members on a daily basis.
  • The TEAM MANAGER will be the contact point for all team members. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
  • Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Minimum Qualifications

  • At least 3 years of working experience as a TEAM MANAGER handling non-voice/chat/email/admin accounts ideally from a BPO environment
  • Strong leadership, analytical and performance management background
  • Amenable to work in Ayala, Makati
  • Willing to work in a permanent night shift schedule

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Human Resources
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Makati, Metro Manila, Philippines
Industry
Human Resources
Vacancy
1 opening
Website
http://www.psgglobalcareers.com/applynow

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About PSG Global Solutions

PSG Global Solutions is the world’s largest and fastest growing provider of outsourced recruiting support to the US staffing industry. We have decades of experience in both the staffing industry and the broader outsourced services sector. Our experience and expertise ensure that our services are easy to implement, cost effective for your organization, and, most importantly, provide your customers consistently strong recruiting results. Our recruiting centers are based in the Philippines, the preferred offshore location for voice-based work. History PSG Global Solutions is a new joint venture between Oak Knoll Capital, a Los Angeles-based investment firm and the Professional Staffing Group, a Boston-based staffing company. The principals of PSG Global Solutions have extensive experience, both in the recruitment/staffing industry as well as in the offshore delivery of complex services. Notable amongst our past achievements are the founding and subsequent management of eTelecare Global Solutions in 2000, a company that has since grown to over 10,000 employees, as well as the Professional Staffing Group, a $35M staffing company headquartered in Boston. PSG has been in operation since 1996, and has been in the business of providing offshore-based recruiting services through its affiliate since 2006. We understand our clients’ needs because we run a staffing firm ourselves. Our clients not only get cost savings from our less expensive overseas recruiters, but they also get the benefit of access to recruiting best practices. PSG Global Solutions operates in the Recruitment Process Outsourcing (RPO) industry. The industry is estimated to be over $1 billion in size, with a very small fraction of that being offshore (mostly in India). PSG Global Solutions will be the first independent RPO provider in the Philippines, serving the US market. The company has tremendous potential as this industry, especially its offshore component is expected to see rapid growth over the coming years (in the 30-40% per year range). Product & Services We support a wide range of US staffing companies, ranging from single-office firms to top ten staffing companies. Our clients are located throughout the US (plus a handful in Canada), and operate in a variety of specialties, including IT, healthcare, administrative/clerical, engineering, accounting/finance, light industrial, and skilled trades.

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