John Clements Consultants Inc.
John Clements Consultants Inc.

Urgent! Customer Service Representative (CSR) with experience  

John Clements Consultants Inc.

 
  • Quezon City, Philippines
    UP Ayala Technohub Diliman QC., 2nd Floor I2 building Cebu Asia Town I.T. Park, Lahug, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-19T16:00:00+00:00
Job closed.

Job Description

  • Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence.
  • Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to include managing their health and well-being by selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider
  • Meet the performance goals established for the position in the areas of: efficiency, call quality, customer satisfaction, first call resolution and attendance

Minimum Qualifications

  • At least 9 months CSR experience in a BPO
  • Completed 2 years in College
  • Excellent Communication skills
  • Can start ASAP

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Completed associate's degree
Recruiter response to application
Once in a while
Office Address
UP Ayala Technohub Diliman QC., 2nd Floor I2 building Cebu Asia Town I.T. Park, Lahug, Quezon City, Metro Manila, Philippines
Industry
Management Consulting Firm
Vacancy
10 openings
Website
http://www.johnclements.com

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About John Clements Consultants Inc.

John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychologically assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.

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