Primer Group of Companies
Primer Group of Companies

Technical Service Analyst  

Primer Group of Companies

 
  • Manila, Philippines
    Primer Star Center, 2282 Leon Guinto Street, Malate, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2017-09-15T16:00:00+00:00
Job closed.

Job Description

The Technical Service Analyst is responsible for providing Information and Communications Technology business/technical systems services that includes daily operations support to users of Primer business systems, related information management tools and technology infrastructure. He/She promotes a client-oriented approach to end-users and ensures all requests and knowledge-base maintenance are properly attended to and aligned with the Service / Operation Level Agreements.

The Technical Service Analyst works in close collaboration with their respective ICT units in deploying business systems and technology infrastructure, resolves complex ICT-related requests/issues, and liaises also with ICT focal points for partner and vendor escalated concerns.

Minimum Qualifications

  • Candidate must possess at least a Bachelor’s/ College Degree, Computer Science/ Information Technology or equivalent.
  • Required skill(s): LAN & WAN networking protocols, Firewalls, DNS, DHCP, IP PBX with Voice logger systems, Network Monitoring Tools as well as extensive work experience in troubleshooting and maintaining the performance of LAN/ WAN infrastructure and connectivity in a medium – scale multi-site IP network.
  • Strong communication skills, both written and verbal.
  • At least 3 year(s) of working experience specializing in IT/Computer Network/ Systems Administration or equivalent.
  • CCNA/CNP or equivalent certification is an advantage.
  • Applicants must be willing to work in Malate, Manila.

Perks and Benefits

  • FlexitimeFlexitime
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus

Required Skills

  • Network Administration
  • Computer Networking
  • Cisco Networking (CCNA)
  • Computer System Administration

Preferred Courses

  • Information Technology
  • Computer Science

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Primer Star Center, 2282 Leon Guinto Street, Malate, Manila, Metro Manila, Philippines
Industry
Retail Industry
Vacancy
1 opening
Website
http://www.primergrp.com/

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About Primer Group of Companies

Established in the Philippines in 1985, the Primer Group of Companies aims to be the leader in delivering superior customer experiences, and accomplishes this through the retail and distribution of the world’s top and premium consumer brands in outdoor, travel, footwear, fashion, action sports, wellness and urban lifestyle. It has also established a solid ground in the industrial products and services landscape offering green solutions, with companies in full-scale printing, air-conditioning, building efficiency and energy management system, and digital and creative graphic design services. The company is aggressively expanding to become the leader in the global distribution and innovation of premium goods and services. Its retail authority alone has grown to over 150 premium brands, with over 450 free-standing stores worldwide. Headquartered in Manila, Philippines, the Primer Group employs over 3,000; and has presence in Hong Kong, Indonesia, Japan, Malaysia, Singapore, Taiwan, Thailand, Vietnam, Australia, Europe, Middle East and Africa. Brands We Carry Retail Ace, Aetrex, Backjoy, Baggallini, Barracuda, Bering, Billabong, Black Diamond, Briggs & Riley, Brixton, Cabeau, Coghlan's, Columbia, DC, Delsey, Dr. Martens, Eagle Creek, FitFlop, Flossy, Fox, Freewaters, Go Travel, Granite Gear, Healthy Back Bag, Hedgren, Herschel, Hurley, Hydro Flask, Jansport, Keen, Kickers, Komono, MRKT, Millican, Mitchell & Ness, Mi-Pac, Mountain Hardwear, Nalgene, Native, O'Neill, Osprey, Outdoor Products, Parkland, Pauls Boutique, People, Polaroid Originals, Poler, prAna, Quiksilver, Raen, Rains, Regetta Canoe, Rock Space, Roncato, Roxy, Sakroots, Salomon, Seafolly, Sea to Summit, Sledgers, Spy, Stance, Staple, Teva, The North Face, Timbuk2, Travelon, Tretorn, Tumi, Victorinox, Volcom, World Traveller, XD Industrial Aircond Network Philippines Inc., Beyond Energy Solutions Technology Inc., Brushstroke Creatives, Designery, Primer Printing Services Inc., Rigel, Stellar Equipment & Machinery Inc., Union Inks and Graphics Inc., York Other Ventures Bee Choo, The Park, Arriva Ph (e-commerce) Our Concept Stores Bratpack, Flight 001, GRIND, Ladybag, Recreational Outdoor eXchange (R.O.X.), Res Toe Run, Sneakpeek, The Travel Club OUR VISION We at the Primer Group will be the leader in global distribution and innovation of premium goods and services. OUR MISSION To bring the world closer to our customers. OUR CORE VALUES • Entrepreneurial spirit • Passion for excellence • Integrity • Teamwork • Self discipline

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