Technical Service Analyst

Primer Group of Companies

Is a verified Kalibrr employer

1 opening
Preferred Educational Attainment
Graduated from college
15 days ago
Application deadline
in a month
Recruiter responds
73% of the time
Recruiter last seen
a day ago
Retail Industry
Employment Type
Full time
Office Address
Primer Star Center, 2282 Leon Guinto Street, Malate, Manila, Philippines
Required Skills
Network Administration
Computer Networking
Cisco Networking (CCNA)
Computer System Administration
Preferred Courses
Information Technology
Computer Science
Minimum Qualifications:
Graduated from college
  • Candidate must possess at least a Bachelor’s/ College Degree, Computer Science/ Information Technology or equivalent.
  • Required skill(s): LAN & WAN networking protocols, Firewalls, DNS, DHCP, IP PBX with Voice logger systems, Network Monitoring Tools as well as extensive work experience in troubleshooting and maintaining the performance of LAN/ WAN infrastructure and connectivity in a medium – scale multi-site IP network.
  • Strong communication skills, both written and verbal.
  • At least 3 year(s) of working experience specializing in IT/Computer Network/ Systems Administration or equivalent.
  • CCNA/CNP or equivalent certification is an advantage.
  • Applicants must be willing to work in Malate, Manila.
Job Description

The Technical Service Analyst is responsible for providing Information and Communications Technology business/technical systems services that includes daily operations support to users of Primer business systems, related information management tools and technology infrastructure. He/She promotes a client-oriented approach to end-users and ensures all requests and knowledge-base maintenance are properly attended to and aligned with the Service / Operation Level Agreements.

The Technical Service Analyst works in close collaboration with their respective ICT units in deploying business systems and technology infrastructure, resolves complex ICT-related requests/issues, and liaises also with ICT focal points for partner and vendor escalated concerns.

Perks and Benefits
Time Off
  • Flexitime
  • Paid Holidays
  • Paid Vacation Leave
  • Paid Sick Leave
  • Paid Bereavement/Family Leave
  • Maternity & Paternity Leave
  • Single Parent Leave
  • Life Insurance
  • Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans
  • Employee Discounts
  • Performance Bonus
About Primer Group of Companies
Primer Group of Companies is the exclusive licensee, distributor and retailer of various international brands, such as Tumi, Fitflop, World Traveller and Victorinox Luggage, Jansport, The North Face, Columbia Sportswear, Union Inks and York Air-conditioning. We also operate all the Travel Club, Grind, R.O.X, and Bratpack stores nationwide. We are also involved in the area of industrial products and services through the production and distribution of chemical printing products, retail and maintenance of ACMV and HVAC units with after-sales services and creative graphic design and services.

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