Business Process Analyst
Primer Group of Companies
- Manila, PhilippinesPrimer Star Center, 2282 Leon Guinto Street, Malate, Manila 1004 Philippines, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Duties and Responsibilities:
1. Gather and monitor data for Process Review and Change Initiatives
a. Collate and analyze existing processes across the Organization for review
b. Work with operational managers to evaluate change within the business-- analyze what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits
2. Determine Measure and Monitor Benefits of Change
a. Identify new and/or additional Key Performance Indicators (KPIs) dictated by change
b. Create measurement tools to monitor the effect of change to the KPIs and its impact to the business
3. Risk Management Identify potential risks in the changes and help develop a strategy to overcome or address the risks.
Minimum Qualifications
Qualifications:
- Candidate must possess Bachelor's/College Degree in Industrial Engineering
- With at least 2 years experience in Business Process Analysis
- Exposure in BPO industry as Continuous Improvement or Process Quality Analyst is preferred
- Must have working knowledge of general business process and organizational framework
- Ability to demonstrate high level verbal and written English.
- Analytical and keen to details
- Proficient in producing and presenting reports.
- Must be willing to work in Manila near DLSU.
Perks and Benefits
- Flexitime
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Employee Discounts
- Performance Bonus
Preferred Courses
- Industrial Engineering
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Primer Star Center, 2282 Leon Guinto Street, Malate, Manila 1004 Philippines, Manila, Metro Manila, Philippines