Customer Service Representative (CSR)
Prime Quest Human Resource Solutions Inc.
- Taguig, PhilippinesFort Bonifacio, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 6 years ago
2017-11-19T16:00:00+00:00Job closed.
Job Description
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Determine customers' financial services needs and prepare proposals to sell services that address these needs.
- Prepare forms or agreements to complete sales.
- Sell services or equipment, such as trusts or loans processing services.
- Contact prospective customers to present information and explain available services.
Minimum Qualifications
- With at least 6 months BPO experience
- With good communication skills
- Willing to handle a financial account
- Willing to work on a shifting/nightshift schedules
- Willing to work in BGC, Taguig
- 20-23K Package + Incentives up to 11-20K
- With HMO plus 1 dependent, 20 leaves per year, 2RD & 20% ND
- Can start ASAP
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Once in a while
- Office Address
- Fort Bonifacio, Taguig, Metro Manila, Philippines
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About Prime Quest Human Resource Solutions Inc.
PRIME QUEST HUMAN RESOURCE SOLUTIONS aims to be the prime & most trusted partner in delivering top-tier, cost-efficient, wide- ranging recruitment services, equipped with innovative resources to keep up with the industry’s constant pursuit of finding the best talents with focus on cost efficiency.Our goal is to provide you with 48 hours turn around time from sourcing to candidate endorsement, because time is money. By ensuring that our customer’s needs are met urgently, we believe that we will be able to enhance sustainability and long-term growth in our partners revenues and shareholder investment. Equipped with a team of experienced HR practitioners, with a diverse network of candidates and most advanced tools, we fully utilize these resources to provide the client with talent resources to maximize results. This goes hand in hand with our tagline “Changing Lives, Fueling Growth”, within our organization and providing excellent service to our clients and are valued candidates.