Client Manager
Point Blue
- Makati, Philippines121 Paseo de Roxas , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Client Manager (CRM)
We are looking for a manager who will lead the Client Relationship Department in cultivating lasting partnerships with new and existing clients.
He/she is fully accountable for ensuring customer satisfaction and resolving client concerns in all related communication platforms (i.e. email, social media accounts). He/she is also expected to address and establish process improvements to fulfil continued quality service.
He/she is also responsible for supervising the team that handles promotional and advertising campaigns in all social media platforms, and shall manage their corresponding budget. Thus, is also expected to initiate and establish cohesive sales and marketing strategies to increase brand awareness and develop new partnerships.
Expect possible meetings with potential partners, including presenting of the company’s profile and its marketing campaign materials.
The CRM will work closely with the Property Management Head.
Minimum Qualifications
- Extensive experience in customer relationship management
- Strong analytical and planning skills
- Strong leadership and team-building skills
- Excellent process implementation and monitoring
- Good communication skills
- Good process and system improvement initiatives
Perks and Benefits
- Free Lunch or Snacks
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Vacation Leave
- Paid Holidays
- Flexitime
- Transportation Allowances
- Maternity & Paternity Leave
Required Skills
- People Management
- Customer Service
- Data Management
- Account Management
- Performance Management
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 121 Paseo de Roxas, Makati, Metro Manila, Philippines
About Point Blue
Point Blue is founded on the unwavering belief that five star design and property management are achievable at every price point in today’s rental market.
Our mission is to widen access to apartment living for Manila’s professionals without requiring them to sacrifice style and convenience. We address the housing needs of young professionals; creating sustainable, beautifully designed and master planned spaces where they can relax, thrive and commune with their peers.
We build our projects using material specifications and design inputs from the Philippines' leading architects, designers, housing developers and contractors. We pair our design sense with the commitment to first class property management.
We are in the process of launching several more projects with the medium term goal of delivering 2,000+ units over the next few years.