Point Blue
Point Blue

Client Manager  

Point Blue

 
  • Makati, Philippines
    121 Paseo de Roxas , Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-03-30T16:00:00+00:00
Job closed.

Job Description

Client Manager (CRM)

We are looking for a manager who will lead the Client Relationship Department in cultivating lasting partnerships with new and existing clients.

He/she is fully accountable for ensuring customer satisfaction and resolving client concerns in all related communication platforms (i.e. email, social media accounts). He/she is also expected to address and establish process improvements to fulfil continued quality service.

He/she is also responsible for supervising the team that handles promotional and advertising campaigns in all social media platforms, and shall manage their corresponding budget. Thus, is also expected to initiate and establish cohesive sales and marketing strategies to increase brand awareness and develop new partnerships.

Expect possible meetings with potential partners, including presenting of the company’s profile and its marketing campaign materials.

The CRM will work closely with the Property Management Head.

Minimum Qualifications

  • Extensive experience in customer relationship management
  • Strong analytical and planning skills
  • Strong leadership and team-building skills
  • Excellent process implementation and monitoring
  • Good communication skills
  • Good process and system improvement initiatives

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Employee DiscountsEmployee Discounts
  • Performance BonusPerformance Bonus
  • Paid Vacation LeavePaid Vacation Leave
  • Paid HolidaysPaid Holidays
  • FlexitimeFlexitime
  • Transportation AllowancesTransportation Allowances
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • People Management
  • Customer Service
  • Data Management
  • Account Management
  • Performance Management

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
121 Paseo de Roxas, Makati, Metro Manila, Philippines
Industry
Commercial Real Estate
Vacancy
1 opening
Website
http://www.pointblue.ph

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About Point Blue

Point Blue is founded on the unwavering belief that five star design and property management are achievable at every price point in today’s rental market.​

Our mission is to widen access to apartment living for Manila’s professionals without requiring them to sacrifice style and convenience. We address the housing needs of young professionals; creating sustainable, beautifully designed and master planned spaces where they can relax, thrive and commune with their peers.

We build our projects using material specifications and design inputs from the Philippines' leading architects, designers, housing developers and contractors. We pair our design sense with the commitment to first class property management.

We are in the process of launching several more projects with the medium term goal of delivering 2,000+ units over the next few years.

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