Customer Retention Specialist
PLDT, Inc.
- Mandaluyong, PhilippinesPLDT Innolab Building, Boni Avenue, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-08-24T16:15:08.079158+00:00Job closed.
Job Description
- Assists in creating, developing, implementing, monitoring and evaluating the churn, retention and loyalty programs/campaigns
- Conducts quarterly churn, rewards and loyalty roadshows nationwide
- Prepares churn analysis per campaign
Minimum Qualifications
- Bachelor's degree holder, preferably in Business Administration, Marketing, Advertising, Information Technology or any related course
- Preferably with background in programming, accounting, customer care or sales
- Preferably with experience in product life cycle management and financial analysis
- With good written and oral communication skills
Required Skills
- Strategic Planning
- Marketing Communications
- Product Management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- PLDT Innolab Building, Boni Avenue, Mandaluyong, Metro Manila, Philippines
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About PLDT, Inc.
PLDT, Inc. is the leading telecommunications and digital services provider in the Philippines. Through its principal business groups – fixed line, wireless and others – PLDT offers a wide range of telecommunications and digital services across the Philippines’ most extensive fiber optic backbone, and fixed line and cellular networks.
PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippine listed companies.
MISSION STATEMENT
PLDT will be the preferred full service provider of voice, video and data at the most attractive levels of price, service quality, content and coverage, thereby bringing maximum benefit to the Company's stakeholders.