PJ Lhuillier Group of Companies
PJ Lhuillier Group of Companies

Customer Service Assistant | Inbound  

PJ Lhuillier Group of Companies

 
  • Makati, Philippines
    7850 Cebuana Lhuillier Makati Avenue, Brgy. Poblacion, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱13,000.00 - ₱16,000.00 / month
    PHP
    13000
    16000
    13000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2018-07-30T16:00:00+00:00
Job closed.

Job Description

  • Provides timely and accurate response/s to all customer queries and requests while adhering to the customer service standards of the company.
  • Ensures that relevant details needed to address concerns are recorded.
  • Facilitates complaint resolution and query response within service level agreements in coordination with the pertinent units.
  • Recommends customer-centered initiatives and proactive action/s to be done to avoid recurrence of the concerns raised by the customer and significantly decrease the number of complaints received.

Minimum Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Commerce, Mass Communications, Psychology or equivalent
  • With good oral and written communication skills
  • With working experience in the customer-service, sales, and/or telemarketing industry is an advantage
  • Willing to work in Makati City
  • Fresh graduates are welcome to apply

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
7850 Cebuana Lhuillier Makati Avenue, Brgy. Poblacion, Makati, Metro Manila, Philippines
Industry
Financial Services
Vacancy
2 openings
Website
http://www.cebuanalhuillier.com

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About PJ Lhuillier Group of Companies

The P.J. Lhuillier Group of Companies is composed of various companies ranging from its flagship business of pawn brokering to local and international remittance, micro-insurance, rural banking, hotel and restaurant management, jewelry and sports accessory retail, information technology, real estate, professional management, and corporate social responsibility. History Formally established in 1988, PJ Lhuillier,Inc. (PJLI) is a dynamic, multi-industry company that owns and operates businesses dealing with pawnshop, non-pawnshop financial services (banking, international and local remittance, non-life insurance, electronic loading, bills payment, and collection service), retail (jewelry and health and wellness products), hotel and restaurant management, information technology management, sports, and real estate/property management. It is the proud parent company of Cebuana Lhuillier, one of the leading and largest non-bank financial services providers in the Philippines with over 1,700 branches nationwide. PJLI attributes its dominance in the industry to integrity and heartfelt service, its robust network of local and international industry partners, and its steadfast commitment to nurture market-leading businesses for its growing clientele. Today, the P.J. Lhuillier Group of Companies seeks to become the best and preferred microfinancial and business-to-business solutions partner. The company intends to fulfil this vision through rendering dedication, hard work, and service. Company Mission We are your most trusted financial partner. Company Vision We will empower Filipinos through financial services anytime and anywhere.

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